About UsADF Health Services provides integrated healthcare services to Australian Defence Force (ADF) personnel across Australia. As part of this contract, Serco, in partnership with Bupa, provide defence-ready clinical and support staff across 50+ on-base locations nationally, ensuring that ADF personnel have access to quality on-site medical care. To learn more please visit www.serco.com/ahscAbout The RoleAs the Health Clerk, you will be responsible for providing clerical services including maintenance of electronic and hard copy health records, maintaining databases and information management systems, filing and photocopying and ordering stationery.You will communicate with internal and external customers to obtain patient information as required. The work you undertake will be in accordance with Defence Policies and Procedures, Medical-in-Confidence and Staff-in-Confidence standards.About the Robertson Health CentreRobertson Health Centre is located on Robertson Barracks in Holtze, 15km east of the city of Darwin. The facility has a routine dependency of approximately 2,800 defence staff, with a large reserve component. The Barracks also accommodates an additional 2,500 US marines every 6 months from May to September. The health centre provides primary medical, pharmaceutical, dental, physiotherapy, and mental health services, and operates a 22-bed 24/7 ward.Standard operating hours are 0730-1530, Monday-Friday.About YouAs the ideal applicant, you will have:At least 12 months of full-time or part-time experience in an administrative roleExperience working in a clinical support role or medical receptionDemonstrated ability to work in a customer service focused environment (desirable)The highest levels of personal integrity and ethical behaviourThe ability to work independently and as part of a team to support the delivery of safe, efficient and high-quality care to patientsExcellent interpersonal skillsAn understanding of the importance of accurate and up-to-date record keeping in a clinical environment and take pride in being responsible for thisExperience in providing clinical support services and working as part of a multi-disciplinary team to support delivery of the highest standard of care to patientsRewards & BenefitsAt Serco, you'll join a global community that celebrates diversity and inclusion through our Global Employee Networks, fostering connections and growth opportunities worldwide.We offer more than just a job; it's a career journey filled with possibilities across diverse contracts. Support our defence personnel and experience the satisfaction of making a real difference.Enjoy a comprehensive benefits package, including paid annual and personal leave, professional development leaves such as CPD leave, and support for reservists through paid volunteer leave.Your well-being is our priority. Access 24/7 mental health support through our Employee Assistance Program (EAP) and join a team of dedicated health professionals united in delivering exceptional service every day. Join Serco, where we're not just colleagues; we're family, committed to excellence and positive impact.Join Us!If you are inspired to make a positive difference and would like to be considered for this opportunity, submit your application by clicking the 'Apply Now' button.Please note your resume must include - start and finish dates for each role, along with employment type (e.g., casual, part-time, full-time) and hours worked per week.You must be an Australian Citizen to obtain the required Baseline Security Clearance for this role.For a confidential chat, reach out to Polly on 08 8432 2544 or ******#J-18808-Ljbffr