At Cobb Lane we handcraft moments to savour, to share. Some are sweet, some are sour, some bitter, and some salty. In our world, they all taste good.We are looking for an experienced hospitality leader to head up our Richmond Traders store as our Store Manager. Reporting to our General Manager, you will be responsible for leading our team to create genuine hospitality experiences with our guests.About the role:Cobb Lane is seeking a dedicated FOH professional ready for a new challenge. As Store Manager, you will be responsible for overseeing daily store operations and managing a small, close-knit team. If you have a proven track record in a professional hospitality setting and a love of baked goods, we would love to hear from you!Responsibilities:Cultivate a positive workplace culture, reflecting genuine hospitality to both our team and guests.Co-ordinate daily store operations, including production, inventory, promotions, merchandising and packaging, and maintain quality control.Train, mentor and motivate our team to achieve the best outcome for our customers.Ensure workplace satisfaction and growth within our small team through regular check-ins, training and implementing pathways for growth.Schedule and delegate tasks to ensure smooth workflow.Handle customer enquiries, complaints, and special orders in a professional manner.Collaborate with management to develop and implement strategies for business growth.Ensure compliance with both Food Safety Standards and OH&S obligations.About Us:We're an artisan bakery creating delicious sourdough, pastries & sweets for our three retail venues and for a range of wholesale customers across Melbourne.Our bakery & HQ is in the inner West of Melbourne (Yarraville) and we have retail outlets at South Melbourne Market and in Richmond.We're family owned and run, and we're young, innovative and adaptive.Many of our team members have been here for a number of years and that means a lot to us.Growth is possible in all of our roles, and we're looking forward to mentoring, supporting, and training our new Store Manager.About you:Previous experience in a leadership role in a professional hospitality setting.Passion for all things delicious.Exceptional customer service and clear communication skills.Solutions-based approach.Excellent organisational and time management skills.Personable, approachable and lead by example.You’ll join a small, close-knit and passionate management team.Delicious baked goods to get familiar with.Work with an established company.Training and skills development are provided for you to take the next step in your career.What’s on offer:Full time, 38 hours per week.Career development opportunities in a growing and dynamic business.An incredibly supportive community of traders within the traders hall.If a career in hospitality is something you are passionate about, please submit your resume and cover letter along with any relevant certifications.
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