Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.
At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they're on holiday, visiting an attraction or treating loved ones to a special experience.
As one of Australia's leading conference and events resorts, we offer high-end & versatile event spaces, luxury accommodation, multiple dining outlets, day spa and a championship golf course. We are committed to providing guests with exceptional services and luxurious experiences.
About the Opportunity An exciting opportunity has arisen for a Sales Manager, to join our vibrant and growing conference and events team. In this role, you will be responsible for actively selling and securing conference and event business for RACV Royal Pines Resort.
This could be just the right role for you? As a seasoned MICE professional, you will be dedicated to creating truly memorable experiences and can make things happen. Your role will involve a balance of proactive and reactive sales, where you will seek out new opportunities and nurture our valued clients who choose RACV. Your key responsibilities for the role include:
Generate sales throughout the resort which include conferences, events and incentives business, group accommodation, restaurants, golf and spa Qualify leads and convert Conduct detailed property inspections Develop relationships & collaborate with internal and external stakeholders Build strong relationships to acquire and manage new and existing business Achieve revenue targets and maintain reporting requirements Maintain up to date and accurate records using PMS Opera Represent RACV at industry and corporate networking events Maintain the RACV values and culture What you'll need to be successful Previous Sales Manager experience in a 4-5 star hotel/resort or a similar environment Proficient in MS Office applications & experience in PMS Opera, advantageous Tertiary qualifications in hospitality and tourism desirable, but not essential Proven sales record, achieving sales targets and client relationship management Effective communication skills, collaborating well with internal/external stakeholders, diverse teams of people and working cohesively in a team environment Excellent negotiation skills, working well under pressure and to deadlines Exceptional verbal and written communication skills Possess creativity, flair and innovative ideas to meet client requests Experience responding to client feedback, managing and resolving issues Excellent personal presentation We are Offering Benchmarked competitive salary Free roadside assistance & up to 50% discount on insurance incl vehicle & home + more Great discounts on accommodation at 10 resorts, dining + more Health and wellbeing benefits – discounts on gym & golf memberships, spa, eyewear rebate, paid volunteer day, parental leave, EAP + more Work Life & Career benefits – training & professional development, employee referral program, parental leave, EAP + more Employee of the month awards & recognition Opportunities for training, development and career progression Complimentary parking onsite Supportive and collaborative workplace culture The RACV difference Ready to reach your full potential? Join our team, where the work is meaningful and making a difference matters.
Application process You can learn more about the RACV at careers.racv.com.au
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
Submit your CV via the link below.
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