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Title: CBEC Social Media & Operation Assistant Employment Type: Permanent Full Time
About Us Chemist Warehouse Retail is Australia's largest retail pharmacy group with over 20,000 employees across our 600+ national store network. With a growing international presence in New Zealand, Ireland, China & Dubai - now is the time to join us.
We are currently looking for an experienced E-commerce & Social Media Assistant to join the Chemist Warehouse Asia team based at our Huntingwood DC/Office in Sydney.
About the Role As an E-Commerce & Social Media Assistant, you will support the management of our online store, optimize product listings, and assist with content creation and social media engagement. You will play a key role in executing our digital strategy, ensuring smooth operations, and enhancing brand visibility on TikTok Shop, Shopee, Lazada, and other platforms.
Role Responsibilities Assist in managing TikTok Shop, Shopee, Lazada, and other e-commerce platforms. Optimise product listings (titles, descriptions, pricing, images, and keywords) for better visibility and conversions. Track and update inventory, promotions, and pricing to stay competitive. Monitor customer inquiries and reviews, ensuring timely responses and resolutions. Analyse trends and help create viral content to boost brand awareness. Track key e-commerce and social media metrics (sales, traffic, engagement, etc.). Establish and maintain strong relationships with relevant stakeholders in the Group, which includes the CEO, managers, and other staff personnel. About You Experience in e-commerce and social media marketing in Asia (especially in TikTok Shop, Shopee and Lazada). Strong understanding of Asian consumer behaviours and digital trends. Computer savvy with knowledge of Microsoft Office (Excel, PowerPoint, Outlook). Basic skills in Canva, CapCut, or other content creation tools. Fluency in English with additional language skills preferred. Passion for beauty, health, and wellness products is a plus! Discounts across all of our brands!
Access to ongoing training and professional development.
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