Job Title: Performance Manager (Search)
a lead of a tight-knit performance search integrating into Kinesso's client search campaigns ensuring they reach their full potential
About the Role:
* Manage digital search campaigns across various paid media marketing tactics (SEM)
* Demonstrated success in client relations and a willingness to learn
Key Responsibilities:
* Campaign management from start to finish, including placement, testing, tracking, reporting, and pacing towards budget
* Maintain best practices and processes for a best-in-class paid search product
* Monitor and enable high performance by applying best practices, product adoption, and innovative solutions
* Contribute to industry-wide thought leadership and find opportunities for growth
* Stakeholder management, building, and maintaining strong relationships with internal and external stakeholders
* Leading and driving a robust testing framework
* Forecasting Paid Search media metrics against current performance and towards client objectives
* Serving as an expert on the client's business, industry, competitors, key drivers, and environment
* Maximizing client retention and growth
* Managing client expectations and communicating status updates, resourcing changes, and deadlines
* Providing expert insights on industry, competitors, and key drivers
* Leading and managing team members, setting goals, and managing 30-60-90-day plans
* Ensuring zero errors/write-offs and creating an environment of open communication
* Motivating the team to exceed client expectations and produce high-quality work
* Taking responsibility for the team's quality of work and success
* Managing workflow and resource allocation effectively
* Providing support and guidance to team members
* Holding career progression meetings and helping create development plans
* Handling difficult conversations and resolving disputes fairly
* Managing invoicing responsibilities and implementing accurate financial tracking processes
Key Skills:
* Demonstrated experience on Microsoft Suite
* Search/SEM experience
* Time Management
* Attention to Detail
* Process-oriented
* Command over communication (written and verbal)
* Efficient – gets work done quickly with accuracy
* Commercial/business acumen – billing, invoicing, negotiation