Reputable supplier of dental equipment products, Innovative product range Lead a team, in a well established organisation with a strong team culture Excellent Salary Package to reward successful candidate.Join a global leader, that is highly reputable in the Dental equipment space, supporting their dynamic portfolio of market leading premium Dental products.Melbourne based!As the Administrative Lead / Manager, you will play a pivotal role in shaping our client's customer-oriented approach through effective team management and process optimisation!The Company Our client is a true leader of high quality Dental equipment and technology offering products, solutions, training and support to the Dental industry.They are at the forefront of dental products and are currently seeking an experienced Administrative Team Lead to join their team and support their exciting portfolio of market leading premium dental products.Our client's organisation has an engaging, exciting, supportive culture where you can earn a competitive salary and be generously rewarded for your achievements with a bonus.Our client is seeking a committed and experienced Administrative Lead / Manager with Technical familiarity of Dental products and repairs.This new position role is available for an immediate start and is based in Noble Park.The Role As the Administrative Lead, you will play a pivotal role in shaping the company's customer centric approach through effective team management and process optimisation.You'll be at the heart of their operations, ensuring the workflows not only meet but exceed industry standards.Your leadership will inspire your team to thrive in a dynamic environment, making a tangible impact on their customers and the organisation as a whole.Our client's product is premium in nature within the dental sector.In addition, the organisation is regarded as a founder & at the forefront within the industry, meaning that you can enjoy incredible & exciting opportunities for growth in a thriving business!To excel in this role it is essential you have: People Management & overseeing/motivating the Repair Administration team, fostering a culture of customer focus.Your leadership will guide team members to optimise processes while ensuring high levels of engagement and performance.Drive the implementation and adherence to order processing and stockholding processes.Create insightful evaluations, statistics, and reports (KPIs) that inform decision making and enhance operational efficiency.Lead the departmental cost and budget planning, ensuring financial objectives are met while maximising resource efficiency.Ensure smooth communication and collaboration both internally and externally.Ensure adherence to local and international regulations, including export and customs guidelines, and maintain accurate documentation Oversee stock keeping and inventory management of spare parts and rental equipment, ensuring optimal availability and cost effectiveness.Ability to report regularly on key performance indicators and work towards optimising existing processes, focusing on lead times, service levels, and overall quality.A high motivation and overachieving mindset Lead client service cases by advising on repair costs, addressing complaints, and ensuring exceptional customer satisfaction Actively participate in regular Shopfloor Management meetings, sharing insights and aligning team efforts with broader organisational goals.Develop weekly staff schedules and vacation plans, ensuring seamless team functionality and service availability.Relationship Management: Cultivate and maintain relationships with external service technicians, enhancing service delivery and compliance with licensing requirements.Passionate, energetic, driven, dynamic, a candidate with perseverance, motivated with superior communication skills!For You: Enhance your career with joining a high premium brand with strong market presence Strong company and team culture in a thriving company Generous Bonus additional to your competitive base salary Opportunity to grow within a thriving business leader within the Dental industry Rewarding position for an organised leader with experience in people management, that will suit an ambitious individual Positive team environment that will support you and encourage your personal development Don't wait... call Tessa Vockler today for a confidential discussion on 0461 421 839 or Apply Now.To apply online, please click on the apply button.Alternatively for a confidential discussion please contact Tessa Vockler at ****** quoting the reference number above.Note: Not all our current vacancies are listed on job boards.Check out our Frontline Health website for a complete listing.www.frontlinerecruitmentgroup.com/health You can also connect with us via our social accounts for industry news, job seeking tips, and to be the first to know about new job openings!linkedin.com/company/frontline-recruitment-group-health-melbourne facebook.com/FrontlineHealthMelbourne instagram.com/frontlinehealthmelbourne Reference number: 206413_173085312629240 Profession:Healthcare & MedicalDental Company: Frontline Recruitment Date posted: 8th Nov, 2024