Job Title:
Junior IT Systems Administrator
Job Responsibilities:
* Manage assets of printers, computer devices and software for optimal performance.
* Work with cloud-based platforms, such as Microsoft Azure.
* Maintain servers and networking with multiple sites and VPNs.
* Administer SharePoint and Office 365, ensuring ongoing user management.
* Utilize knowledge of 3CX phone systems, if applicable.
* Research new technologies, systems, hardware and software.
* Understand and experience support processes and methodologies.
* Respond to incoming ICT support calls/emails or incidents.
* Provide technical support and troubleshooting for user and system issues.
* Maintain SharePoint server administration.
* Monitor and manage installed systems and infrastructure.
* Install, configure, and troubleshoot Azure desktop (VDI) environments.
* Optimize and maintain VDI SOE, and monitor systems.
* Ensure backup and recovery functionality.