Operations Supervisor - Client Services
We are seeking an Operations Supervisor to join our team in Adelaide, working closely with our In-home and Community Support team. As part of this role, you will provide operational oversight and guidance for our client services team, ensuring the seamless provision of high-quality support to our clients.
About estara
estara is a leading provider of disability support services in South Australia, dedicated to creating equal opportunities for inclusion and participation across the state.
Your Role
As an Operations Supervisor, you will be responsible for:
* Providing operational oversight and guidance for our client services team
* Ensuring the seamless provision of high-quality support to our clients
* Driving improvement initiatives, including workforce development and rostering process optimisation
Benefits
We offer a range of benefits, including:
* Salary packaging and novated car leasing
* Paid parental leave
* Wellbeing leave
* Compressed hours and flexible working options
* Employee assistance program
* Discounted health insurance
* Discounted home and car loan offers
* Employer-subsidised Will preparation
Requirements
To excel in this role, you will need:
* Tertiary qualifications in Human Services or relevant industry experience
* Demonstrated experience in a rostering capacity
* Ability to delegate effectively to empower and develop your team
* Highly developed interpersonal skills
* Competence to work effectively in an autonomous role
* Ability to respond with empathy and maintain calm in stressful circumstances
* Problem-solving and time management skills
* Demonstrated frontline leadership experience
* Knowledge of NDIS worker requirements
What We Offer
In addition to a competitive salary, we offer:
* A supportive and inclusive work environment
* Ongoing training and professional development opportunities
* The chance to make a real difference in the lives of people with disabilities
How to Apply
To learn more about this role and apply, please contact Annie Davis-Ross, Director of In Home and Community Support – Adelaide/Regional.
Shortlisting may commence prior to the closing date, so apply now to secure your spot.
Estimated Salary: $80,000 - $110,000 per annum