Job Title: Head of Custody and Service Operations
About the Role:
We are seeking a seasoned professional to lead our team of 30 in Sydney, responsible for managing large teams with direct experience in Custody and Treasury operations.
Main Responsibilities:
* Stay up-to-date with market trends and industry developments within Clearing and Custody
* Understand client and investment manager strategies to deliver tailored solutions
* Maintain relationships with clients, investment managers, and market influencers
* Develop and maintain internal and external client relationships, including brokers, clearers, and regulatory bodies
* Ensure team delivers on Risk, Compliance, and administrative requirements
* Proactively support team members to achieve optimal performance
* Contribute to organisational strategy
* Manage client satisfaction through excellent service delivery and prompt issue resolution
* BUILD A HIGH-PERFORMING TEAM WITH CLEAR GUIDANCE AND LEADERSHIP
Requirements:
* Minimum 10-15 years of experience in Financial Services, with 5+ years of management experience
* 5+ years' direct Australian and New Zealand market experience in Custody and Treasury operations
* Proven success in developing business opportunities and managing change processes
* Extensive experience managing large teams in Financial Services