Position Title: People and Culture Operations Lead Location: Melbourne Employment Type: Full-Time About the Company Our client, a values-driven organisation, is dedicated to fostering a positive, collaborative, and innovative workplace culture.With a focus on empowering people and anticipating future needs, they are committed to delivering outstanding service to their members and supporting employee growth.They are now seeking a skilled and detail-oriented People and Culture Operations Lead to play a key role in supporting their HR operations.About the Role The People and Culture (P&C) Operations Lead will manage the day-to-day functions of the P&C team, with a strong emphasis on HR systems administration, data accuracy, and reporting.This role is instrumental in ensuring efficient P&C processes and providing front-line support, creating a positive experience for employees.You will work closely with the General Manager of People and Culture, as well as the Executive Team, to support data reporting, technical training, and continuous process improvement.Key Responsibilities Collaborate as an active member of the P&C team, embodying the company's core values.Support the onboarding of new staff as required.Troubleshoot, analyse, and resolve technical issues to maintain system functionality.Identify opportunities for process improvement and implement timely changes.Provide technical training and support on the HR Management System (experience with ELMO is a plus).Ensure HR data accuracy and deliver professional HR data reporting and metrics.Offer support for cyclical HR processes, including EA increases, rewards, and engagement surveys.Collaborate with the Finance team on salary amendments, payroll queries, and audit needs.Maintain alignment with the P&C team, sharing best practices and supporting team members.Provide backup support to Business Partners as needed.About You You are a highly organised professional with a passion for data and metrics-driven decision-making.With an analytical mindset, you are detail-oriented and thrive on optimising workflows and driving performance.Your collaborative spirit, communication skills, and ability to engage with stakeholders at all levels make you an excellent fit for this role.Skills & Experience Required 3-5 years of experience in P&C operations or administration.Proven skills in systems administration and workflow optimisation.Familiarity with HRM systems; experience with ELMO, Power BI and Culture Amp is preferred.Strong analytical, problem-solving, and reporting skills.Proficient in MS Office Suite, especially Excel; exposure to Tableau or Power BI is advantageous.Knowledge of Enterprise Agreements and the Fair Work Act.Project and change management experience is highly regarded.Qualifications A Cert IV in Human Resources or relevant qualifications is preferred but not mandatory.Certification in Change or Project Management is an advantage.What's on offer Join an organisation that values its people and offers an inclusive, dynamic work environment.You'll have the opportunity to contribute to impactful initiatives, develop professionally, and work with a supportive team.A competitive salary package and other benefits are provided.