Hinchen Recruitment Group - Maroochydore, QLDAccountingSource: uWorkinProcess Analyst - Process MappingAbout the RoleAs a Process Analyst, you will play a crucial role in identifying opportunities and creating process mapping to drive business performance and continuous improvement. Your expertise will be instrumental in analysing data, identifying trends, and providing actionable insights to support key decision-making processes, reporting to the Continuous Improvement Manager. This role is vital for enhancing operational efficiency and achieving business process objectives while maintaining a customer-centric approach.About the CompanyOur client is a renowned insurance industry leader dedicated to delivering innovative solutions and exceptional service. With a focus on integrity and excellence, the company is committed to fostering a collaborative and high-performing environment. Their culture of continuous improvement and professional development makes this an exciting opportunity for individuals eager to make a meaningful impact.What’s in it for You?Great salary package of $110k inclusive of superannuation on offerJoin a supportive and high-performing team cultureCompetitive salary package and benefitsOpportunities for continuous learning and career progressionAdditional leave benefits, including personal and volunteer daysRecognition and reward programs for high performersFlexible work arrangements to support work-life balanceConvenient office location with access to public transport and amenitiesVibrant social events and community initiativesKey Responsibilities:Conduct thorough analysis to identify business opportunities and inefficienciesCollaborate with stakeholders to gather and document requirements and process mapDevelop data-driven solutions to support decision-making and strategyMonitor and report on key performance indicators and business outcomesAssist in the development and implementation of new processes and systemsEnsure compliance with relevant policies and regulationsBuild and maintain strong relationships with internal and external stakeholdersWhat You Bring to the Role:Excellent open communication skills and stakeholder management skills, with the ability to effectively communicate between teams, reporting to the Continuous Improvement ManagerExperienced in process mapping and creating documentationStrong analytical and problem-solving skillsStrong skills in information gathering and data analysis to identify opportunities for improvement to support change delivery initiatives and projectsExperienced working with change teams to embed changes into the organisation to meet organisational strategy objectivesConduct change impact assessments to identify impacts to processesIdentify gaps and opportunities for improvementProven experience in Process Analysis or Business Analysis and business intelligenceAbility to manage multiple tasks and meet deadlinesHigh attention to detail and accuracyProficiency in data analysis tools and software applications and CRMsA proactive and collaborative mindset, team player, delivery focusedHigh attention to detailQualificationsDemonstrated experience in (BPMN) including As-Is/To-Be process mapping and data modelsA Bachelor degree in a relevant discipline or commensurate industry experienceFormal Business Analysis qualification e.g. International Diploma in Business Analysis, IIBA CBAP or Lean Six Sigma certification, preferredIntermediate knowledge of Google Suite, including Docs, Slides, Sheets is mandatory, and Miro is highly regardedIf you are a detail-oriented professional with a passion for process mapping, we want to hear from you! Apply now and become part of a dynamic, positive team. For a confidential chat, call Liz on 0405 370 900 or email liz@hinchen.com.au.Hinchen Recruitment Group is a team of experienced industry recruiters who offer a highly informative and honest process. Our genuine goal is to provide a quality and valued service, treating all applicants with respect and transparency. Your privacy and confidentiality are our top priorities.Acknowledgement of Country Hinchen Recruitment Group pays our respects to the Traditional Owners of country throughout Australia. We honour Elders past and present and acknowledge the valuable contribution Aboriginal and Torres Strait Islander people make to Australian society.
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