Project Management Lead - Global Business Solutions To inspire creativity and bring joy. We inform, entertain and inspire people across borders, cultures, and languages.
Sales and Customer Success
Employment Type: Full-time
Location: Office | Sydney, NSW, Australia
Level: Senior · A role for someone with advanced knowledge and skills. May involve mentoring, leading others or specialization. Typically at least 5 years of experience.
TikTok is the leading destination for short-form mobile video. TikTok has become a marketplace for ideas around the globe, transcending boundaries to create a diverse hub of content.
About the Role Responsibilities
The Chief of Staff will manage high-priority/strategic projects and oversee the department operations for the Global Business Solutions team. In partnership with the General Manager and Leadership team, you will support the smooth running of the Global Business Solutions business by aligning our day-to-day operations with our broader objectives.
What You'll Be Responsible For Generate new sales opportunities and move them through the funnel by drafting outreach messages and sequences, and identifying the needs of customers. Efficiently navigate the CRM and other operational tools to create, update, retrieve, and understand information about accounts and opportunities. Identify opportunities to enhance processes and resources that enable team performance and time spent with prospects or customers. Skills You'll Need Focus on outcomes and the steps it takes to achieve them. Critical thinking. Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective, or insight. Problem solving. Identifies problems and develops logical solutions that address the problems. Meet the Team TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.
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