Work Flexibility: Field-based
Join us as an Associate Manager, where you will be at the forefront of leading a team of dedicated field service engineers across multiple states in Australia. Your leadership will be crucial in driving their success, ensuring efficient operations, and fostering a culture of excellence. We are looking for a passionate people leader with proven experience coaching and developing high performance teams from any industry!
Who we want:
1. Talent developers. Growth-oriented managers who recruit and hire top-performing talent and prioritize the development of their team members.
2. Goal-oriented orchestrators. People who can effectively coordinate and focus the work of skilled employees toward an important goal, prioritizing to the right activities that lead to success.
3. Managers who drive performance. People who implement process improvements and leverage the talent of their team to consistently increase performance and productivity.
4. Network builders. Managers who build connections with other teams and divisions and coordinate cross-functional collaboration.
5. Collaboration: Work closely with Sales, Marketing, Finance, and other Operations groups to ensure seamless coordination.
Responsibilities :
6. Directly supervise frontline field service employees, providing mentoring, support and training to deliver the long term strategy
7. Engaging, coaching and developing the group to ensure a high level of technical competency and ability to create a great customer experience
8. Supporting and holding the team accountable, driving development and culture
9. Set performance targets, monitor progress, and provide feedback to technicians
10. Manage resources for adequate coverage and customer needs
11. Maintain quality standards and documentation of service activities for internal and external reference
Experience:
12. People leadership experience managing remote field based teams to success
13. Excellent communicator, with strong facilitation and conflict resolution skills
14. Ability to handle tight deadlines and competing priorities
15. Ability to build strong trusted relationships with stakeholders
16. Accountability for business results
17. Ability to effectively drive business objectives through leadership and management of people
18. Ability to achieve efficiencies and drive systematic improvement processes
Culture & Benefits
At Stryker, you can expect an attractive package including a broad range of discounts and benefits from a range of partners! This is a genuine opportunity for an ambitious and customer focused individual to progress and grow your career with a leading global medical device company that offers countless development opportunities.
Some of our benefits include
19. Multiple financial benefits including health care, financial wellbeing, insurance benefits.
20. Ongoing training and opportunities for career progression
21. Paid Parental leave schemes
22. Volunteer Days
23. Being part of one of the world’s largest and most recognizable brands.
24. Excellent team culture – we have fun whilst we work!
25. A Leader who will support & guide you throughout your career
26. Access to employee benefits
27. Access to our career and self-development program from day one
28. Work with likeminded individuals who are driven by exceeding targets and improving patient outcomes!
Travel Percentage: None