Passion | Service Excellence | Latest Technology | MSP Your new companyManaged Service Provider requires an IT Support Engineer for a permanent opportunity based at their office and client sites across the Ballarat region, commencing ASAP.This innovative company promotes a collaborative and supportive work environment, offering exposure to leading technologies and excellent career development and learning opportunities.You will be working on-site five days per week ensuring your client's IT Infrastructure runs smoothly.Ideal for someone passionate about customer service with strong technical skills to resolve incidents efficiently and prioritise tasks as required.Your new roleIn this challenging and rewarding position, you will be responsible for: Competitive salary with industry recognised training and development.Opportunities for career advancement within our supportive and family-oriented culture.Training and continuous support to excel in your role.A positive and collaborative workplace that values creativity and teamwork.Access to a diverse range of cutting-edge ICT products and services to enhance your IT Technical Knowledge. What you'll need to succeedTo be successful in this role, you will have: Passion for all things technology and constantly aspiring for new ways to improve.1-2 years or greater of field experience with demonstrated capabilities.Positive approach to customer service with a focus on the client's experience.Adaptable to challenging situations and changing business demands.Passion to learn new and engaging technologies.Strong attention to detail and exceptional analytical skills.Previously attained some form of Industry certification, Microsoft, Cisco or Equivalent tier 1 vendor. What you'll get in returnWorking in an organisation where they develop and grow careers, you will be offered an excellent salary package and the opportunity to build your IT career, working with the latest technology.This organisation prides itself on internal promotion and career development and offers development training.Do not miss out!What you need to do nowIf you're interested in this role or know of someone who may be, please forward an updated CV to ******.#J-18808-Ljbffr