Robert Half is partnering with a client to find a skilled Senior Systems Engineer who thrives in a dynamic environment. This role involves planning, deploying, and maintaining both on-premise and cloud-based IT infrastructure. We're looking for someone who can work independently while also guiding and mentoring a small team. If you're passionate about technology and love solving complex problems, this could be the perfect opportunity for you. Key Responsibilities: Service Management: Handle incidents, requests, changes, and problem management with a proactive approach. Server & Application Management: Install, configure, and manage servers and applications, ensuring everything runs smoothly. High Availability: Keep our IT infrastructure up and running, using monitoring tools to prevent issues before they arise. Cloud Security: Make sure our cloud-based systems are secure and up-to-date with best practices. System Security & Recovery: Implement security measures and ensure systems can be recovered in case of issues, following strict patch management and backup protocols. Leadership & Mentorship: Be a go-to person for complex issues, collaborate with the team, and help guide junior members. Knowledge Sharing: Contribute to our knowledge base and help streamline processes. On-call Support: Be part of the on-call roster to address urgent issues. Project Support: Assist with various projects, bringing your expertise to the table. Communication: Maintain clear and effective communication with customers and vendors. Process Improvement: Identify opportunities for improvement and work with the Infrastructure Team Lead to implement new systems or processes. Administrative Support: Help with administrative tasks, including reviewing invoices, managing quotes, and participating in budgeting. Cybersecurity: Work with the information security team to protect the organization from cyber threats, assess new systems, and respond to vulnerabilities. Environment Security: Ensure the integrity and security of our IT environment. Required: Experience in both collaborative and independent work settings. Strong understanding of ITIL processes, including Incident, Problem, Change, Release, and Configuration management. Expertise in Windows server environments. Proficiency with Active Directory (both On-Premise and Azure), including multi-factor authentication. Solid knowledge of Microsoft 365 and Azure cloud solutions. Experience with MS Exchange Online management, including using PowerShell and web tools. Strong background in VMware, particularly in day-to-day operations and vSphere upgrades. Experience with backup solutions like Veeam and tape. Excellent troubleshooting skills for IT infrastructure hardware. Strong communication skills, both written and verbal. Ability to develop and improve processes, including handling administrative tasks like invoicing and business case development. Physical ability to install network or server equipment as needed. Desired: Experience with VMware Horizon/View or other VDI platforms. Familiarity with Intune for managing mobile devices. Experience handling SSL certificates. Knowledge of SCCM for application packaging, software deployment, and patch management. Experience with Zabbix monitoring. SQL and Linux OS experience. Understanding of hyperconverged Server/SAN technologies. Technical writing skills. Qualifications Desired: Relevant Microsoft Certifications (MCSA, MCSE). 5 years of experience as a System Engineer A/Network certifications. ITIL v3 Foundation certification. VMware Certification. A valid driver's license and access to a vehicle for travel as needed. If you're an experienced Systems Engineer looking for a role where you can make a real impact and grow your career, we want to hear from you. Join a team that values innovation, collaboration, and professional growth. Robert Half is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.