L&D Instructional Designer / Training Content Designer, AU Operations L&D
Amazon Australia Customer Fulfillment Operations is seeking a skilled Learning & Development (L&D) Technical Instructional Designer to lead the design and development of innovative technology and content within the Learning Development department.
About Amazon
We believe every day is day one. If you thrive in a fast-paced, highly analytical, and result-oriented environment, this could be your match. We encourage innovation and progress, treating each day like the first.
About the Role
We're looking for a technical learning professional with exceptional learning experience design and content development skills to analyze business needs and deploy tailored solutions for new products along the learner journey.
Key Responsibilities:
* Analyze audience, environment, technologies, content, and operational constraints to identify business-relevant learning objectives and propose efficient and scalable solutions.
* Design tailored curricula considering UI, accessibility, and DEI standards, weighing trade-offs associated with selecting delivery methods.
* Develop world-class learning products deeply integrated into workflows, leveraging authoring tools, API integration, and JavaScript.
* Continuously evaluate and enhance solutions, considering quality, business impact, scalability, and sustainability.
* Take a data-driven approach to understand successes and improvement opportunities for designed solutions, establishing methods for consistency and quality.
* Partner effectively with technology, operations, and field teams worldwide.
BASIC QUALIFICATIONS
A Master's or other advanced degree in a related discipline, such as Instructional Design, Educational Technology, Computer Science, or UX Design.
PREFERRED QUALIFICATIONS
- Previous experience in a manufacturing or distribution environment.
- Knowledge of User Experience (UX) principles to create intuitive and engaging learning experiences, familiarity with UX design tools (e.g., Figma, Adobe XD).
- Experience developing game-like elements and simulations to create immersive and engaging learning environments.
- Expertise in exploring the latest technical developments such as AI, chatbots, and AR/VR, with the technical understanding to identify and implement reasonable use cases.