Location: Support Services Office, Richmond with travel to other Mercy Health sites Upload with Application: Resume, cover letter, and all relevant qualifications Where there's life, there's Mercy. Where there's care, there's You. Through the battles and the breakthroughs, we're there. Where will you be? For over a century, our incredible teams have provided care for people at every stage of life. Across our aged care homes, hospitals and research facilities, and across numerous cities and towns, we're on a journey to keep growing our impact for the next hundred years. As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you'll have the chance to make an impact and gain experience that's hard to find elsewhere. At Mercy Health, it's all about taking what we have and making it better. To do that, we need you. Join us, and help our teams deliver even greater outcomes. About the opportunity: At Mercy Health, you'll become part of a proud history built on over 100 years of expertise, skill and care. As Deputy Director - Quality you'll use your previous management experience in aged care, your leadership skills and high level organisational skills to help achieve even more for all who need us. The Deputy Director - Quality, Healthy Ageing is responsible for oversight of the strategic and systems driven approach to the management of quality and safety in both residential aged care and home care services. The position is also responsible for: The co-ordination of the NDIS certification process across both residential aged care and home care services, The management and oversight of the feedback systems within the health ageing portfolio, and the use of feedback data to inform systemic improvements. The role works closely with the Clinical Lead - Home Care and the Service Managers (RAC) and Regional Managers (Home Care). The position will be based out of our head office in Richmond, but will involve travel to other sites as required. What you'll bring: It takes a special kind of person to work in healthcare or community services. If you are genuinely interested in helping others, then you'll find you can build something here and find your place in a team of 10,000 hearts. To thrive in this role, you will have: Extensive knowledge of Aged Care ( Residential Aged Care & Home Care) Working knowledge of NDIS Excellent time management, organisational and communication skills, with the ability to adapt and problem solve. An understanding that everything we do is to for the purpose of enabling and ensuring effective client/resident care and management. The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment. You will also be required to provide evidence of, or in the process of obtaining: A current NDIS Worker Screening Check You'll also enjoy a range of other benefits: Find a better work-life balance. Expand your skills, knowledge and impact with ongoing professional development and career progression opportunities. Make the most of your pay with our generous salary packaging options. Paid Parental Leave Options Save big with access to a range of retail discounts across financial, healthcare, travel and other services. Live, work and feel your best with our health and wellbeing programs including an Employee Assistance Program and Fitness Passport for you and your family. Ready to help us shape the future of healthcare? Join us and make a meaningful difference in people's lives - and your career. Are you ready to apply for this role? Click Apply Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture. We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We're proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds. Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr