The Opportunity: Join our team at Logan as our next leader!This is a full-time position where you'll be a manager of service delivery and coordination.You'll be providing guidance to Support Workers working throughout the Logan, Ipswich and Metro's Complex Community Access and Supported Independant Living services.Emphasising a recovery-oriented and strengths-based approach, you'll foster collaboration with stakeholders and community resources.In this leadership position you will make a difference in our clients' lives by ensuring excellence in service delivery and effective staff management.Benefits for you: Here at Open Minds, we believe in creating a supportive and positive workplace culture that is dedicated to the professional development of our team.We also offer so much more that includes the following: Strong and passionate leaders, who foster great teams and drive engagement.Opportunities to further your professional development across the entire organisation.Access to salary packaging, which increases your take home pay.Employee discounts at hundreds of retailers.Access to an Employee Assistance Program.On a day-to-day basis you will be: Building a high performing and positive team culture that focusses on client centric service delivery goals using evidence-based practices.Inspiring your team, supporting and guiding the Support Workers in the delivery of recovery-oriented practice.Establishing and maintain positive relationships with the clients, families, carers, and employers.Managing the resourcing, recruitment, onboarding, and quality management to meet our clients' needs.Supporting client satisfaction and ensure clients are appropriately supported in their needs.About you: Minimum 2 years' experience in a similar frontline leadership role – preferably within mental health, child protection, or community services sector.Significant experience in delivering high-quality mental health, disability and/or community services.Knowledge of Complex Care, Restrictive Practices, Positive Behaviour Support Plans Demonstrated experience at successfully managing and resolving escalating situations and a high level of adaptability.Financial literacy – understanding balance statements, maintaining budgets, managing costs and maximising staff utilisation through the use of effective rostering practices.Current knowledge of NDIS funding and processes is highly advantageous.If this sounds like you this is what you will need to get started: Valid open Drivers Licence.Current Working with Children Check (Blue Card) or ability to hold one.Current NDIS Worker Screening Clearance (Yellow Card) or ability to hold one.Apply now!We can't wait to meet you.Open Minds acknowledges the Traditional Custodians of the lands on which we all work, live and play on.We pay our respects to the Elders past and present and extend that respect to all First Nations Peoples.We reflect upon the millions of footprints that are embedded into the earth from our Ancestors, the pathways that were forged, the meaning they leave behind and the continuation of the traditions through the next generations.