Job Title: Total Quality ManagerLocation: Canberra, ACTSalary: $94,736 - $106,876Are you passionate about making a difference through quality, compliance, and continuous improvement? The Department of Health and Aged Care's Contact Centre is looking for a Total Quality Manager to lead a team responsible for driving service excellence across many facets of the Centre's operations such as Business Continuity and Quality Assurance.We are seeking an individual with strong research and analysis skills, who has a sound understanding of quality assessment and performance management frameworks.#J-18808-Ljbffr