At Best Practice Software, our vision is communities connected with care. In 2025, we have a new mission to build a culture people love, where:we value customers,we work together for success,we are accountable for our actions,we innovate for the future, andwe celebrate diversity and inclusion.If you share our vision and values, please consider this exciting career opportunity to join our growing team in Bundaberg, Queensland.You're unique, and we value that. As an IT Operations Specialist, we'll call on your unique talents, skills, expertise, and experience to:Undertake business analysis and technical writing duties for the group.Support IT infrastructure projects.Collaborate, communicate, and liaise across the group for IT operations improvement.Support IT operations and team growth.Provide support to others in the team.We believe our ideal applicant will demonstrate the following attributes:Strong ability to converse with both end-users and IT employees at all levels of the organisation.Excellent planning, analysis and communication skills.Excellent administrative skills, coupled with a general understanding of the project life cycle, project documentation, project standards and methodologies.Good understanding of all aspects of the systems/software development life cycle.Demonstrated ability to coordinate corporate software licensing activities including acquisitions, renewals, optimisation, compliance.Sound ability to analyse, isolate and interpret business needs and develop appropriate technical solutions.Sound technical specification writing/documentation skills.Ability to work according to strict deadlines and manage various demands.What's in it for you?Market-leading benefits that make us a proven local employer of choice.Flexible work arrangements that help you strike the right career balance.Exciting start to, or positive development of, your Health IT career, with brilliant internal growth opportunities.Belong as part of a dynamic and highly supportive team with a strong dedication to the mission.Enrich your experience by supporting our frontline healthcare heroes across Australasia.How can we get this ball rolling?To start a conversation on your fit within our team, we recommend you provide us with:a capability statement/cover letter highlighting your experience and how you meet our requirements; andan updated copy of your resume.Your new career starts here.For more information on this role, please contact Helmien Ebing on 1300 40 1111 (in Australia) or 0800 40 1111 (in New Zealand). If you're ready to soar to new heights, then click the button to 'Apply' for this job. Only applicants required for an interview will be contacted upon submission of this application.
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