Communication Support Worker
Responsible to: Registered manager/ Deputy Manager/ Team Leader
Main Duties:
1. To provide direct communication support to a Deaf child.
2. To assist a Deaf child in daily activities such as personal care, cooking, and communicating with other staff.
3. To translate communication to/from the child and staff.
4. To assist the child to become independent.
5. To deliver the support needs of the child as identified in the child’s Care Plan.
A Communication Support Worker will provide direct communication support to a Deaf child both in the residential home and to access the community. Activities in the home include providing appropriate communication support to meet the needs of the child and supporting staff to work effectively to meet those needs. The support aims to assist the child in achieving autonomy and, as far as possible, operate with independence within their environment to achieve success in their lives.
Statutory Duties:
1. To be responsible for promoting and safeguarding the welfare of children and young people.
2. To promote equality and diversity in line with the home’s procedures.
3. To follow health and safety requirements in line with the home’s policy and procedures.
4. To participate proactively in training and development including qualification development required in the job role.
PERSON SPECIFICATION
Essential Qualifications/ Training:
1. Level 2 or Level 3 qualification in British Sign Language.
2. English and mathematics or similar at GCSE grade A-C or equivalent or willingness to achieve English and mathematics Level 2 within one year.
Desirable Qualifications/ Training:
1. Safeguarding training.
2. Equality and diversity training.
3. Level 3 in Residential Child Care.
Essential Knowledge/ Experience:
1. Working knowledge of providing support to individuals in a care setting.
2. Experience of working with Deaf or children with hard of hearing.
3. Evidence of high performance in previous roles/jobs.
4. Experience of working effectively with people from diverse backgrounds.
5. Evidence of understanding how to promote equality and diversity within the job role.
Desirable Knowledge/ Experience:
1. Experience of working effectively in a customer-focused environment.
2. Knowledge and understanding of working within the guidelines from the Children’s Act 1989, Children’s Act 2004, National Minimum Standards, Children’s Home Regulations 2015, Healthy Child Programme, and any other relevant legislation.
Essential Skills/Abilities:
1. Ability to work in line with our Values at Agility House.
2. Ability to make a positive contribution to the team, valuing and respecting others’ expertise and contribution.
3. Ability to promote our reputation and carry out our business appropriately and professionally at all times.
4. Ability to communicate effectively and confidently face to face, on the telephone, and in writing.
Special Requirements:
1. Responsibility for promoting and safeguarding the welfare of children and young people.
2. Ability to form and maintain appropriate relationships and personal boundaries with children and young people.
3. Willingness to continuously update skills and knowledge.
4. Flexible approach to work and working times.
5. Willingness to travel to and work at all locations where we provide a service.
6. Awareness of health and safety requirements relevant to the job.
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