About Act for Kids Act for Kids is a prominent provider of prevention, professional therapy and support services for children who have suffered abuse and support for families at risk.
With over 33 centres nationally, we have supported thousands of children and their families for more than 30 years.
Through prevention, treatment, research, education and advocacy, we are committed to helping keep kids safe, heal from trauma and lead happy lives.
About the Position We are looking to welcome an Administration Intake and Program Support Officer to deliver high quality administration and customer service support to the Act for Kids South Brisbane Family Domestic and Sexual Violence Therapy Services.
Part Time 0.8FTE opportunity.
Level 3 under the SCHCADS award.
Salary range is $73,804 - $79,139 (pro-rata) plus super.
Government funded until 30 June 2026 with possible extension.
Key responsibilities of the role include: Efficiently and effectively manage reception, incoming phone calls and correspondence, including emails.
Respond to and process referrals and referral enquiries in a timely, sensitive, and effective manner.
Maintain accurate client information management systems.
Identify support needs of families and whether they meet the target criteria of the program.
You can read our full position description here under the relevant vacancy.
Why Join Act for Kids?
The Act for Kids team is a community of shared values .
We are a team that is Professional, Ethical, Caring, Courageous, and Collaborative.
Inclusive Employer 2023-2024 named by Diversity Council Australia.
Our teams are at the heart of everything we do, and we are united by a single purpose.
Employer of Choice : Awarded in 2019, categories including Health/Wellbeing; Leadership; + Work-Life Balance.
Fitness Passport - Discounted health and fitness memberships to a range of facilities for you and your family.
Above-award leave provisions available – including study and exam leave opportunities.
Our Employee Assistance Program includes 24/7 counselling support, and health and wellbeing portals.
Salary packaging - up to $15,900 per year tax free + an additional $2,650 for meal and entertainment.
About You Certificate III in Business Administration or equivalent.
Minimum of 2 years' experience in providing administration and intake support in a similar service.
Strong administrative skills with accuracy, attention to detail, and data and record keeping skills.
Excellent communication and interpersonal skills including the ability to build rapport quickly.
Strong focus on attention to detail and the ability to manage time effectively and prioritise tasks.
Other Requirements Eligibility for a Working with Children Check or professional exemption.
National Police Check or willingness to obtain.
Current driver's licence.
Legally able work in Australia (proof of eligibility will be requested).
About Applying Job applications will be reviewed as soon as submitted.
Please click on 'Apply Now' to submit an application.
We welcome you to share any support or adjustments you need to enable you to participate equitably in our recruitment process.
If you have questions or concerns, please speak with the contact person before or during your application.
Your information will remain confidential.
For more information or questions about the role, please contact Lisa Stephens on 0429 792 444 or ******.