Your new roleWe are looking for an exceptional Technical Business Analyst, with excellent technical and analytical skills to join the department's operations branch. This role is responsible for architecture, integration, data, and solution process mapping, involved in technical and solution design, documenting technical and functional requirements. The successful candidate will have experience in digital and IT delivery within a government or similarly complex corporate enterprise.In this role you will,Drive technical analysis activities for capturing, documenting (inclusive of process modelling and mapping), and communicating technical requirements, to assist with the design, solution, development, and configuration of applications and systems for the development and implementation of digital operating improvements across the department.Negotiate with stakeholders, peers, industry partners, and other government agencies with the objective of gaining co-operation, influencing views, to clarify and determine technical and functional needs and objectives, as part of the gathering of information and data for design, solution, and options recommendations.Provide advice to stakeholders in relation to functional, technical requirements, design, and solution implications and/or limitations.Plan and facilitate workshops with relevant stakeholders to define, analyse, assess, and document technical problem issues and their related root causes, tracking and monitoring progress, as well as solution and resolution.Analyse information, data, and conduct research to support submissions, reports, briefs on project, and ongoing issues, to support recommendations on improving the successful design, solution, and delivery of digital projects.Assess and test infrastructure, platform, system, and application tools to judge feasibility and usefulness of available and/or needed resources, to support the successful delivery and support of digital solutions.Assist with the creation and maintenance of software and hardware training material and artifacts.Other duties as directed that are not listed in the position description, but which are consistent with a position of this grade and skills requirement.What you'll need to succeedExperience in complex digital and IT project solutioning and implementation, utilizing Agile, and hybrid methodologies, along with expertise in modern tools for digital delivery.Proficient in Microsoft 365 product applications such as SharePoint-Online, SWA, Exchange, Azure DevOps, and Power Platform.Well-developed influence and negotiation skills, with the ability to use direct and indirect influencing strategies to gain agreement to proposals and ideas.Strong initiative and a 'can do' approach to identify issues and develop appropriate solutions to solve business problems, as well as align and improve the efficiency and effectiveness of technical solutions.Demonstrated willingness to be flexible and adaptable to changing priorities with the ability to meet deadlines.Experience in Agile and/or DevOps delivery methodology.SaaS CRM and Service Management platforms, including - Microsoft Dynamics, Salesforce, Siebel, ServiceNow (Desirable).What you'll get in returnWorking in a government organisation where they develop and grow careers, you will be offered an excellent salary package.A long-term opportunity to work in the government sector with flexible work arrangements.What you need to do nowIf you're interested in this role or know of someone that may be, please click 'Apply Now' or forward an updated CV to (emailprotected).
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