The Company Our client is a leading healthcare provider with national coverage, who strive to maintain their position as a leader of innovation within their field. The Role You will be responsible for leading a small team providing technical, procedural and process support for core business systems and applications. You will also be responsible for incident and problem management and driving system improvements, integration and data management. Although not exhaustive, below is a list of some of the key responsibilities: Manage the release and deployment process Plan, implement and review service levels Change Management Application Support (L2/3) Problem Management. This is a 12-month FTC with a high likelihood of extension or transitioning to a permanent role. This organisation offers a hybrid working model with the opportunity to WFH 2 days a week. Your Profile You will be an experienced Applications Manager or Team Leader, having worked across medium to large organisations, operating within an ITIL framework. You will have led application's teams and remain 'hands-on' in troubleshooting issues. You will have had experience in the following: Supporting core business systems Implementing and leading change Problem Management Process improvement Driving initiatives. Apply Today Please send your resume by clicking on the Apply button. Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne Job Reference No: 06810-0013194382 TW By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.