About Quad Lock
Quad Lock is one of Australia's fastest-growing companies and a certified Great Place to Work. Based in Melbourne, Quad Lock revolutionised the smartphone mounting game with our patented case-based mounting system. Originally launched in 2011, the Quad Lock range now includes mounts for Cycling, Motorcycling, Driving, Running, Marine and a range of Lifestyle options. To date, millions of Quad Lock products have been shipped to over 100 countries and sales continue to grow worldwide at a rapid pace.
About Our People
We are a great bunch of people with a diverse range of interests. We have keen cyclists and motorbike riders, runners and car enthusiasts. But did you know we also have movie buffs, musicians, and entrepreneurs? Most importantly, we're all super proud to be part of the Quad Lock team.
About The Role
We're looking for a Logistics Coordinator who will play a key role in ensuring the smooth operation of supply chain and logistics functions at Quad Lock. This role requires overseeing daily order fulfilment at our 3PL facilities, maintaining inventory accuracy, daily communication with 3PLs and Freight Forwarders, and providing support for B2B and inbound stock processes.
Key Responsibilities:
Order Fulfilment & Inventory Management
- Support daily order fulfilment operations across global 3PL sites, ensuring timely and efficient processing.
- Monitor logistics performance, identifying and addressing issues such as order delays and inventory discrepancies.
- Maintain accurate ERP records and assist in stock management, including inbound receipts, reconciliations, and stocktakes.
- Collaborate with internal teams and external partners to drive process improvements in inventory accuracy and fulfilment efficiency.
B2B & Supply Chain Support
- Assist in managing B2B order fulfilment, including coordination with stakeholders to ensure timelines are delivered.
- Support compliance with export documentation and other regulatory requirements.
- Support the coordination of OEM shipments and stock movements.
Financial & Operational Administration
- Review and reconcile logistics invoices, working with internal teams to ensure accurate reporting.
- Monitor KPIs and operational standards across vendor partners.
- Contribute to continuous improvement initiatives, identifying areas for process enhancement and cost efficiencies.
Freight & Logistics Coordination
- Serve as a point of contact for shipping-related queries, facilitating smooth communication between freight forwarders and internal teams.
- Daily shipment coordination to ensure delivery timelines are met.
- Manage shipment drops based on freight forwarder due dates in alignment with business and demand requirements.
- Support cost control and process optimisation efforts, including invoice reviews and logistics efficiency initiatives.
Requirements:
- Proficiency in Microsoft Suite, Google Suite
- Previous experience with an ERP (NetSuite preferable)
- High attention to detail and accuracy
- Strong organisational skills with the ability to prioritise tasks effectively
- Excellent communication skills for liaising with 3PLs, Freight Forwarders, and internal teams
- Experience with e-commerce platforms such as Shopify and Amazon (is desirable)
- Previous experience in a supply chain or logistics environment is preferred
What it's like to work at Quad Lock
We value our customers and our team members. By joining us, you'll be able to take advantage of our amazing perks:
- Flexible ways of working to fit your lifestyle
- Health & Wellbeing allowance to invest in your wellbeing
- Technology allowance to stay connected
- Weekly lunch on us to enhance your team connections
- Dedicated learning & development allowance for continuous growth
- Volunteer Leave to support causes you're passionate about
- Employee Assistance Program for team members and their families
You'll join a highly cohesive vibrant and collaborative culture in a business where you can continue to build your skill set. This is a chance to grow and develop your career whilst working in an environment with like-minded colleagues that love what they do, encourage and promote innovation and bring a contagious energy to work every day