Full Time, HospitalityPlease Quote Reference Number 97982Experienced General / Venue ManagerCompetitive remuneration package on offerSouth West coastal venueWe are currently looking for a General / Venue Manager to join our South West coastal venue. There are plenty of opportunities for a manager to lead our team and drive the continued success of our establishment.You will be responsible for overseeing all aspects of bar, accommodation, bottleshop, function, restaurant and TAB operations. You will lead a dedicated team to ensure exceptional customer service, efficient operations and a positive work environment. Your strategic vision and hands-on leadership will be key to maintaining high standards and driving business growth.Key Responsibilities:Leadership and Team ManagementRecruit, train and manage staff across all departmentsFoster a positive and productive work environmentApply a hands-on approach to service and be willing to assist staff during busy periodsOperations ManagementOversee daily operations of the hotel to ensure smooth functioning.Implement and maintain operational procedures and standardsOversee inventory and ordering of stock for the bottleshop and hotel suppliesEnsure compliance with health, safety and licensing regulationsCustomer ServiceMaintain high standards of customer service and address any customer issues or feedbackDevelop and implement strategies to enhance guest experiences and satisfactionFinancial ManagementDevelop and manage budget, financial forecasts and reports.Monitor and control expenses to achieve financial targets.Drive sales growth and identify opportunities for revenue enhancement.Marketing & Community EngagementDevelop and execute marketing strategies to attract new customers and retain existing ones.Build and maintain relationships with local businesses and community groupsPlan and promote events and special activities to boost hotel and motel visibility.Facility ManagementEnsure that the hotel, restaurant, accommodation, bar and bottleshop are well-maintained and presentable.Oversee maintenance and repair work as needed.Implement cleanliness and safety protocols to meet high standards.Qualifications:Proven experience as a Venue Manager or in a similar managerial role within the hospitality industry.Strong leadership and team management skills.Excellent organisational and multitasking abilities.Solid understanding of financial management and budgeting.Outstanding customer service and interpersonal skills.Knowledge of health, safety and licensing regulations.Familiarity with marketing strategies and community engagement.Proficiency in using POS systems and other relevant software.Ability to work flexible hours, including weekends and holidays as needed.Benefits:Competitive salary and performance-based bonuses.Opportunities for professional development.A supportive and friendly work environment.To ApplyPlease send your resume and a cover letter detailing your relevant experience and why you would be a great fit for the Venue Manager position.We are an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr