Overview
Canna Cabana is actively seeking Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.
Responsibilities
* Provide assistance to store management in supervising and facilitating the daily operations of the store.
* Oversee the responsibilities of the Store Manager in the absence of SM or ASM.
* Assist in the delivery of key personnel management when on shift and resolve any customer service issues as needed.
* Provide direction, guidance, and instruction to all store associates as required.
* Ensure store conditions are consistently upheld to established standards.
* Assist in ensuring staffing levels adequately meet business needs, only when requested.
* Be the sales and customer service leader/role model in the absence of SM/ASM.
* Greet and assist customers in a way that models exemplary conduct to other staff.
* Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members.
* Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary.
* Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift.
* Achieve sales targets and store-level KPI’s.
* Ensure employees on shift are actively pursuing sales goals.
* Oversee and assist in inventory management and be accountable for the inventory processes on shift.
Qualifications
* Must have valid CannSell to work in a retail cannabis store.
* Must have or be able to successfully complete a Police Background Check.
* Demonstrated sales and service orientation required.
* Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred.
* Excellent time management and prioritizing skills required.
* Demonstrated ability to train and motivate staff required.
* Skills to monitor and lead by example as required.
* Basic office administration skills required.
* High level of proficiency with Microsoft Office productivity suite.
* Highly effective teamwork skills.
* Able to effectively communicate both verbally and in writing with individuals at all levels of the organization.
* Strong customer service and troubleshooting skills.
* A well-defined sense of diplomacy.
* Excellent teamwork and team-building skills.
* Thorough understanding of applicable health and safety legislation.
* A professional, responsive, and positive work attitude is essential.
* Ability to work any shift based on business needs, Monday to Sunday.
* Ability to work nights, holidays, weekends, and at different locations.
Job Types: Full-time, Permanent
Why You Should Apply:
* The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
* Significant opportunity for growth, experience, and learning.
* Unlimited bonus earning potential.
We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.
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