About Oracle Consulting
Oracle Consulting is focused on Oracle Cloud solutions and staffed with the experts that others turn to for best practices. With our global scale of more than 7,000 experts in more than 100 countries driven by core values of client service, candour, collaboration, commitment & character, we know how to move our customers to the Oracle Cloud using our proprietary Cloud native methodology covering governance, people, process and technology as quickly and cost effectively as possible with the lowest risks.
Oracle Consulting leads in customer success, delivery excellence and innovation. Our experts deliver industry-leading solutions utilizing their experience and the most sophisticated Oracle product access, capabilities, methods, and tools across diverse industries and geographies. Our 100% Oracle Cloud Certification mandate ensures our customers��� projects are staffed with the best in the business.
Position Description
The Consulting Program Manager will be responsible for trusted, long-lasting customer relationships and ensuring customer satisfaction through delivery. To achieve this, the professional would demonstrate expertise to our clients, be responsible for best-in-class customer engagement through demonstration of superior management consulting skills during delivery to enable the extension or expansion of the Oracle customer base. Typically, a Program Manager will independently lead a multi domain Oracle implementation, and related advisory services.
The Consulting Program Manager reports to the Portfolio Delivery Manager, Southern Region.
Role Requirements
You must have a strong track record with 7+ years of Program Delivery with substantial interaction experience with customer executives and decision makers. You must have Product, technology or industry expertise relevant to the practice focus with an ability to develop and maintain client relationships. Prior consulting experience is an advantage.
Project/Program Management:
* Certification in project/program management
* Proven experience to lead clients through complex business initiatives
* Delivery experience and knowledge on Oracle's Cloud Technology and Applications is preferred but not essential.
Content Knowledge:
* Strong Cloud adoption.
* Strong Data Migration.
* Strong abilty to communicate & discuss business process and technology solutions with customer stakeholders around backoffice business applications (ERP, EPM, SCM and HCM), cloud technology, and business applicability of these. What works and does not work for Cloud projects
* Strong networking skills with existing network an advantage
* Delivery experience and knowledge on ERP is preferred but not essential
Sales Skills :
* Innovative thought process & customer-first mindset
* Display capability of building and maintaining strong relationships with a diverse set of internal and external constituencies including client executives, legal, technical, finance, support, sales and marketing experts
* Manage opportunity life-cycle by analysing opportunities and presenting compelling views through the deal qualification process, engaging required internal & external resources.
Professional Attributes:
* Ability to work within a highly competitive and complex environment
* Perseverant, 'can-do' attitude (i.e. seeking multiple alternatives to 'get the job done' when the initial approach doesn't succeed)
* High levels of energy, creativity and enthusiasm with a desire to work with a winning team
* Problem solver who is curious, passionate about results and highly customer focused.
* Proven ability to operate in a networked environment (matrix-model, multiple reporting/interaction-lines)
* Strong people/communication skills with fluent written and spoken English
* Excellent interpersonal & leadership acumen
Career Level - IC4
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer
As this role supports State and Federal Government, Australian Citizenship and eligibility for a security clearance is required
Key Responsibilities
* Deliver Oracle centred implementations, including related business process and change management services to meet client business initiatives.
* Successfully lead teams, being accountable for delivery within plan
* Support extensions/expansions through successful Delivery
* Shape and execute extensions/expansions.
* Establish strong, lasting and collaborative relationships with the Oracle Sales Management and the larger X-LoB teams to ensure the success of Oracle ANZ Consulting
* Assist in the bid management process for clients/prospects
* Ensure success of each delivery engagement both financially and from a customer satisfaction viewpoint
* Manage issues between Oracle and customers to achieve positive outcome
Key Responsibilities
* Deliver Oracle centred implementations, including related business process and change management services to meet client business initiatives.
* Successfully lead teams, being accountable for delivery within plan
* Support extensions/expansions through successful Delivery
* Shape and execute extensions/expansions.
* Establish strong, lasting and collaborative relationships with the Oracle Sales Management and the larger X-LoB teams to ensure the success of Oracle ANZ Consulting
* Assist in the bid management process for clients/prospects
* Ensure success of each delivery engagement both financially and from a customer satisfaction viewpoint
* Manage issues between Oracle and customers to achieve positive outcome