Take the next step. Be part of something bigger at Suncorp.Great opportunity to join our growing ACT Workers Insurance businessMake a real difference providing quality outcomes for our customer and businessAbout the roleIn this role, you provide purposeful leadership and direction to create a high performing team environment, providing oversight and management of team operational/strategic activities in line with financial and divisional objectives. You’ll provide outstanding leadership through role modelling, consistent coaching at all levels to strengthen skills and productivity; and drive performance and outcomes through activities that build team engagement and employee satisfaction.What you'll doDrive performance of the team that delivers results against the business strategy and financial targetsMotivate, develop, and engage team members to drive results and create a high performing teamManage day to day workflow; resources, productivity and efficiency, ensuring performance objectivesSeek advice from Technical Advisor and Injury Management Advisor regarding complex decisionsAnalyse data and reports to identify trends performance improvementBuild, enhance and maintain quality relationships with all internal and external customersWhat you'll bring Desirable 5+ years’ experience leading and coaching teamsDemonstrated experience in claims management, personal injury claims or an associated fieldProven experience leading a team of people with ability to lead, engage and motivate othersAbility to understand data, identify area of opportunity and deliver to business targetsWhat we can offer youCompetitive benefits package and excellent work cultureExcellent discounts on a range of retail favourite stores as well as insurance productsA range of flexible working and leave options, including 20 weeks paid parental leave and 4 weeks paid secondary carers leaveInvest in your brighter future with ongoing study support and career development programsWe’re proud to be a part of the Suncorp Group family alongside some of Australia’s most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most – while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether you’re guiding people through life’s biggest moments or providing them with support in times they need it most, you’ll be driven forward by our shared customer obsession and supported at every step of the journey.
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