Job Title: Retail Leader
As a Retail Leader, you'll play a vital role in shaping the customer experience and driving business results at an Aussie icon. You'll be accountable for leading a team of customer service professionals and ensuring seamless operations across various touchpoints.
About the Role
The successful candidate will report to the Store Manager and be responsible for:
* Leading and developing a high-performing team to achieve sales targets and cost control objectives
* Coaching and mentoring team members to deliver exceptional customer service
* Maintaining a safe and clean checkout area that meets or exceeds company standards
* Driving a one-team culture that prioritizes team member health, safety, and wellbeing
Requirements
To succeed in this role, you'll need:
* Previous experience working in a fast-paced customer-facing environment
* Proven leadership experience with a track record of achieving results through others
* Excellent communication and interpersonal skills
* A customer-obsessed mindset and a commitment to delivering outstanding shopping experiences
What's in it for you?
As a Retail Leader at our company, you can expect:
* A competitive salary package, including discounts on supermarket and liquor purchases
* Eligibility for additional periods of double discount and exclusive team member deals
* A comprehensive induction program and ongoing training and development opportunities
* Access to novated car leases and investment in your future through our annual team member share plan
* Paid parental leave and a supportive work-life balance
Our Commitment to Diversity and Inclusion
We're committed to creating a workplace that is safe, respectful, and inclusive for all team members. We encourage applications from people of all ages, cultures, abilities, sexual orientations, and gender identities. If you require adjustments to our recruitment process, please don't hesitate to reach out.