We are a bank that helps Queenslanders live better lives through better finances.
The Role
Support our Credit Department with your credit administration expertise to provide excellent service to our members.
This is an exciting opportunity for a full-time permanent Credit Administration Officer position based on a 38 hour working week in our Townsville Head Office.
Key Responsibilities:
* Provide high-standard administrative support and controls over the lending process in accordance with Board policy and legislative requirements.
* Ensure audits are completed in accordance with policies and legislation, supporting continuous improvements by seeking efficiencies.
* Prepare documentation in an accurate and timely manner.
Selection Criteria
To be eligible, you must demonstrate:
* Effective communication with lending staff and collaboration during audit activities.
* Management of second-line credit hindsight reviews across retail and commercial lending functions.
* Completion of audits according to applicable codes, legislation, and Board/Management policies.
* Support for continuous process improvement by identifying needs and opportunities.
* Fostering a culture of exceptional service, teamwork, and commitment to excellence.
What We Can Offer
We value our staff with great benefits like:
* 5 weeks annual leave plus leave loading.
* A supportive team and excellent training opportunities.
* Work-life balance and flexible working options.
* Access to Employee Assistance Program and Wellness Reimbursement programs.
* Discounts on our products and services.
About Us
We help people succeed and give back to local communities by being genuine and providing exceptional service. Our values guide us in creating a workplace where team members feel valued, respected, and united.
We celebrate over 50 years in business and continue to shape our culture through core values. At Queensland Country, we recognize diversity as a strength, promoting a culturally inclusive environment. We care about creating a workplace where everyone feels welcome and has fun working together to grow a stronger business and deliver for our Members.