About the roleAre you a people-person who thrives in a fast-paced retail environment? Cash Converters Inala is looking for a full-time Buys & Loans Operator to join our dynamic team in Inala, QLD 4077. In this role, you will be responsible for providing exceptional customer service and handling the buying and lending operations of our store.At Cash Converters, we believe in creating a family style environment where everyone looks out for one another and works together to achieve the team's goals. We are looking for like-minded people who have a bit of sass, a bit of street smarts and love getting to know customers and show a genuine care for helping others. So, if you are someone who has a great sense of humour that loves to help our locals and make a difference in the community…we want to hear from you!What you'll be doing Assessing and purchasing second-hand goods from customers, ensuring fair and transparent transactionsProcessing loan applications and providing short-term financial solutions to customersMaintaining accurate records and inventory of all bought and loaned itemsProviding friendly and knowledgeable customer service to help our customers get the most value for their goodsCollaborating with the wider team to ensure smooth store operationsAdhering to all company policies and procedures to maintain compliance and securityWhat we're looking for Proven experience in a retail or customer service role, preferably in the second-hand goods or financial services industryStrong negotiation and communication skills to effectively engage with customersExcellent attention to detail and organisational abilities to maintain accurate recordsAbility to work effectively in a team and contribute to a positive store environmentEnthusiasm for providing exceptional customer experiences and problem-solvingRelevant qualifications or certifications in finance, retail or a related field would be highly regardedHonest and reliableAttention to detailWhat we offerAt Cash Converters Inala, we value our employees and offer a range of benefits to support your growth and wellbeing. These include: Ongoing training and development opportunitiesFlexible work arrangements to maintain a healthy work-life balanceEmployee discount program and staff buying and selling privilegesSupportive and collaborative team environment About usCash Converters Inala is part of the leading global brand in second-hand goods and short-term financial solutions. We pride ourselves on providing a unique and rewarding shopping experience for our customers. Join our team and be a part of our continued success!Apply now and take the first step towards an exciting new career with Cash Converters Inala.