About Us
G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.
Discovery Parks Forster located on the banks of the Wallamba River offers a great range of guest accommodation. Deluxe river view cabins, ensuite sites, pet friendly cabins and powered sites along with great facilities make this property a popular year round destination.
The Role
We are seeking a Front Office Receptionist to be the welcoming face of our park. Your duties include but are not limited to:
* Providing a high standard of customer service
* Processing guest check-ins and outs
* Accurately using the park booking system to make reservations and manage accounts
* Coordinate with the Housekeeping team to track readiness of accommodation
* Supply guests information regarding property and local areas of interest
* Completing the day-to-day office administration
* Maintain excellent relationships with the park teams, residents and guests
What we look for
To be successful in this role you will have:
* Previous Front Office experience within the hospitality industry is essential
* Passionate about delivering exceptional Guest experience
* Proficient computer skills, including knowledge of RMS ideally
* Excellent communication and interpersonal skills
* Ability to handle cash transactions accurately
* Strong organizational skills and attention to detail
* Enthusiastic and positive attitude
* Flexibility to work weekends, public holidays, and evenings as needed
* Current drivers licence essential
Benefits to You
* Discounted accommodation at over 300 G'day Group holiday parks nationally
* Discounts with our G’day Rewards Partners
* Service recognition awards
* Access to Employee Assistance Program
* Internal promotions and opportunities
How to Apply
Are you an enthusiastic and customer-oriented individual looking for a dynamic role in the hospitality industry? APPLY NOW!
Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children's Check specific to the state may be required.
#J-18808-Ljbffr