About the Company This company is a global developer, investor, owner and operator of utility scale renewable energy assets. They develop projects with long term ownership in mind, engaging with regional communities to bring considerable long term benefits in a symbiotic relationship. About the Role The Head of O&M will be responsible for developing an O&M capability to initially provide support to Australian solar projects and BESS project. This key position is the sole point of accountability for staffing, revenue, safety, standard operating procedures, reporting and the entire O&M customer experience. This person will manage a team of schedulers, data analysts and O&M technicians to ensure prompt service to our customers. They will be responsible for maintaining the customer relationship and managing supplier delivery to contact. The O&M service will be delivered by a team who monitor plant faults, plan maintenance work and deliver maintenance through their own O&M technicians. Responsibilities Develop the O&M service by establishing the solar O&M service team, Standard Operating Procedures and necessary IT systems and equipment Create proposals, solicit bids and contribute to contract negotiation for O&M service offering Negotiate and select contractors to establish supply chain for O&M service delivery Develop and promote an active marketing campaign to promote this service capability Expand and grow O&M services to attract new customers Collaborate with plant OEMs & suppliers to ensure prompt response to warranty claims, future sales and repairs. Monitor and maintain service level agreements with customers and suppliers Ensuring the O&M business is profitable and delivering a quality service that is efficient and cost effective Qualifications/Experience Relevant technical or engineering qualification or equivalent experience Deep understanding of O&M market Successful track record in O&M delivery service – Particularly on Solar Farms Experience working as a manager or team lead Experience in creating budgets and writing formal reports Strong communication skills from a technical and client facing perspective Benefits: Sydney base Permanent position Working with a developer in renewable energy Strong pipelines of projects Good salary Package How to Apply If you are interested and believe you have the right skill set, please apply with your updated CV. Please note that only successful candidates will be contacted