We are seeking a dynamic and client-focused individual to join our Australian financial services firm. Our company provides online forex trading services to retailers and institutional clients worldwide.
This role offers the opportunity to spread your passion for providing an interactive and client-friendly Forex experience, while learning from industry professionals.
Key responsibilities include:
* Ensuring timely processing of clients' deposits and withdrawals
* Managing account opening processes
* Responding to customers' queries via phone calls and emails
* Maintaining a positive and helpful attitude towards customers at all times
* Providing support to other FX customer agents
We are looking for candidates with:
* Strong language skills, with multiple languages being highly regarded
* An understanding of financial markets and CFD trading
* The ability to work independently and make sound decisions in a fast-paced environment
* An open-minded and reliable team player mindset
* Excellent professional communication skills and polished phone manner
Your benefits will include:
* A market salary rate of AU$60,000 - AU$80,000 per annum
* Full training provided for starters, as well as continuous on-the-job training
* The opportunity to learn about a reputable financial services company
Please note that we guarantee confidentiality for all applicants and their resumes will not be shared without prior consent.