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National Franchise Relationship Manager Department : Transaction Banking Sales
Division : Australia Commercial
Location : Sydney
About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role As a National Franchise Relationship Manager, you are to grow and retain the ANZ relationship with select franchise brands and become the subject matter expert within the food and beverage – QSR (Quick Service Restaurant) industry segment with the focus of increasing direct deal flow to Commercial frontline, whilst maintaining appropriate compliance and review of the brands on the ANZ Preferred Panel.
Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow.
Whatever your role at ANZ, you'll be building your future, while helping to build ours.
What will your day look like? As a National Franchise Relationship Manager, you will be accountable for:
Onboarding defined franchise brands in line with the industry segment and retaining defined existing brandsBecoming the subject matter expert across the defined industries and providing up to date brand information and intel to frontline and risk stakeholdersManaging the defined franchise brand relationships appropriately through a robust calling and relationship management programmeDirect origination of deals across the defined brands, initial assessment of opportunities and referral of quality deals to relevant frontline BU, per set KPIsManaging and updating annual profile documents for each brand including training and delivery of relevant information to frontline bankers and risk stakeholdersEffectively sourcing and assessing relevant collateral documentation, market intel and internal portfolio metrics to ensure reviews and up to date performance of defined brands are appropriately managed and communicated to key stakeholders across the BankAttending and promoting the ANZ Commercial Franchise offering at relevant industry forums and eventsActively managing deal activity pipeline for weekly and monthly reporting and discussionWhat will you bring? To grow and be successful in this role, you will ideally bring the following:
A sound understanding of the Australian franchise sectorStrong experience in risk and credit assessment including cashflow lending; understanding in managing portfolio riskStrong communication and negotiation skillsA self-starter; highly motivated with a focus on deal origination against set targets and deliverablesProficient understanding and use of IKnow and Microsoft ExcelGeneral understanding of Retail and Wholesale credit policiesGood stakeholder management and engagement, and an ability to lead through influencingUnderstanding of ANZ products across Transaction Banking, merchants would be beneficialUnderstanding of the ANZ Broker proposition and engagement would be highly regardedYou're not expected to have 100% of these skills.
At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us? From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact.
You'll feel it too.
Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things.
That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'.
We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated.
That's because we're committed to building a workplace that reflects the diversity of the communities we serve.
We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.
If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.
To find out more about working at ANZ, visit careers.
You can apply for this role by visiting ANZ Careers and searching for reference number 89409.
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