Classification: ANU Officer 4 (IT)Salary package: $75,492 - $81,674 per annum plus 17% superannuationTerms: Full time, ContinuingPosition overviewThe ITS Service Desk provides ongoing technical and business support to the entire ANU community, including staff, students, and academics. The Service Desk is the first point of contact for all incidents and requests logged by the University.The Service Desk is responsible for hardware and software support and management and currently supports over 2,500 desktop computers. The Service Desk Officer is responsible for providing client-focused technical support for desktops, mobile devices, and peripherals used at the ANU. An integral part of this role is providing the first point of contact for IT-related support in a Service Desk environment.Application informationIn order to apply for this role please make sure that you upload the following documents:A statement addressing the selection criteria in the position description (maximum of two pages).A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees you can complete these online when prompted in the application form.Other documents, if required.Applications which do not address the selection criteria may not be considered for the position.Please note: The successful candidate must have rights to live and work in this country and will be required to undergo a background check during the recruitment process. An offer of employment is conditional on satisfactory results.Closing Date: Thursday 10 April 2025 11.55pm (Canberra time)
#J-18808-Ljbffr