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Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The role
Crown Sydney has an exciting opportunity available for an experienced Event Sales professional to work within Sydney’s most prestigious 5-star luxury hotel as the Event Sales Manager. Reporting into a very supportive Director of Sales (DOS) and working alongside an incredible Sales and Events & Catering team, this role is instrumental in driving sales performance, fostering client relationships, and ensuring the continued success and reputation of Crown Towers Sydney as a premier destination for elevated, luxurious events.
The Event Sales Manager plays a pivotal role in driving revenue and ensuring exceptional guest experiences at Crown Towers Sydney. You’ll take ownership of the Event Sales space, effectively communicating with various departments while fostering collaboration and teamwork. Working closely with the Senior Wedding Events Executive as your direct report, you’ll deliver success through your strong leadership, strategic thinking, and ability to exceed sales targets and guest expectations.
Responsibilities include, but are not limited to:
1. Generating revenue through events and conferences hosted in various function spaces
2. Managing a portfolio of regular accounts / clients to ensure consistent revenue streams
3. Advising on sales strategies and budgets to maximize bookings for Crown Towers Sydney
4. Analysing data, running reports, and advising on sales strategies and budgets
5. Leading projects to update sales processes and improve efficiency
6. Collaborating with third-party vendors to ensure mutually beneficial partnerships
About you
1. Experience in luxury events and sales is essential for this role
2. Hotel / Tourism sales environment with exposure to key hotel market segments
3. Strong financial acumen, including experience in forecasting
4. Support key actions with data analysis and reporting
5. Flexibility to work evenings and weekends as required by the demands of the role
6. Experience with Hotel Group and Catering system FDC (desirable)
7. Experience with Hotel Property Management system – Opera (desirable)
What we offer you:
1. Full-time permanent opportunity based in Crown Sydney
2. Complimentary meals at our on-site staff restaurant (variety of hot foods, salad + sandwich bar, fruit and pastries)
3. Opportunity to take part and be rewarded in Crown’s group-wide recognition and awards program
4. Ability to be an active member and contribute to Crown’s community, diversity & inclusion committees
5. Chance to expand your career and skills alongside experienced leaders in an iconic, luxury brand
6. Generous discounts across Crown hotels Australia wide, as well as our restaurants and bars (Nobu, Golden Century, Epicurean, Woodcut, Amare, Cirq + more)
7. Access to discounts with various corporate partners across insurance, health & wellbeing, fashion, banking & finance, technology and more
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