Department of Communities and Justice – Nowra NSWTemporary RoleClerk General Scale, Salary $34,231 - $67,006pa, plus employer's contribution to superannuation and annual leave loadingGreat Team Environment located at South Coast Correctional CentreAbout UsCorrective Services NSW (CSNSW) delivers professional correctional services and programs to reduce the risk of re-offending and enhance public safety. It serves a key function of the NSW Justice sector by providing effective, safe and humane management of offenders both in custody and in the community. CSNSW also works in partnership with other government and community agencies to ensure that offenders and their families are supported.About The RoleIn this role, you would be required to assist in undertaking a variety of recognised correctional administrative tasks within the areas of general administration, including providing administrative assistance to identified staff members, support for inmate records, warehousing and stores, and records management, ensuring the team is supported in accordance with the directions provided by your Manager. There will be face-to-face contact with offenders in a controlled environment.As a highly motivated and results-driven Assistant Centre Administration Support Officer, you will maintain confidentiality, require high attention to detail and accuracy, provide excellent customer service, and possess the ability to work under pressure. You should have a positive 'can do' attitude with the ability to work within a team environment.Minimum RequirementsCurrent and valid driving licence and willingness to travel within NSWCurrent forklift licence, when required, and willingness to undertake forklift driving duties.Applying for the roleTo apply for this role, you must submit your application online, including a resume of up to a maximum of 3 pages and a cover letter of up to a maximum of 2 pages, outlining how you meet the requirements and capabilities of this role as specified in the role description.Target QuestionsTarget Question 1: Describe a situation when you were able to improve a relationship by communicating effectively. What made the communication effective?Target Question 2: Give an example of a difficult customer service situation that you have dealt with. Describe how you managed the situation and what was the outcome?For more specific information about the role please contact: Matt Gladman - ***************@dcj.nsw.gov.au or call 4424 6055Closing Date: Sunday 24th November 2024 at 11.59pmA talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.Inclusion and Diversity lies at the heart of how we recruit. We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander people, women, people identifying as LGBTIQA+, culturally and linguistically diverse people, carers, and other diversity groups.If you require an adjustment within the recruitment process, please contact us. If you are looking for more information about workplace adjustments, please visit our Careers site.Thank you for your interest in this role. We look forward to receiving your application.
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