Senior Solution Engineer - Dynamics 365 F&O/FSCM (Supply Chain & Logistics)Base Salary + Superannuation + STI Bonus + LaptopJoin our vibrant team at GWA, where our rich Australian and New Zealand heritage, technical expertise, and innovative drive combine with our iconic brands to create something truly extraordinary. For over a century, we've been crafting innovative, high-quality products for homes and offices, including market-leading brands like Caroma, Methven, and Clark.We’re looking for a Senior Solution Engineer – Dynamics 365 F&O/FSCM (Supply Chain & Logistics) to join our Transformation & Technology team on a permanent, full-time basis based in Prestons. We are also flexible in allowing this position to be based at our North Sydney Office or our other Melbourne locations: South Melbourne and Derrimut.About the roleReporting directly to the Business Solutions Delivery Manager, this key role is responsible for:Optimising Supply Chain & Logistics processes using Dynamics 365 Finance & Supply Chain Management (F&O/FSCM).Analysing and solving complex business problems, identifying opportunities for process improvements.Leading business process mapping to align system enhancements with business needs.Engaging with stakeholders at all levels, including senior management, to gather requirements and drive solutions.Providing functional support for application issues, ensuring timely resolution.Managing solution delivery, from requirements gathering to testing and implementation.Driving continuous improvement, ensuring best practices and system efficiencies.Producing business requirement artifacts, including specifications, solution designs, business cases, and status reports.About youTo be successful in this role, you will have:Hands-on functional experience with Dynamics 365 FSCM/F&O, specifically in Supply Chain (Trade & Logistics).Minimum 3 years' experience working with the Microsoft platform.Proven track record in customer implementations, upgrades, and support of Microsoft Dynamics 365 FSCM/F&O in Supply Chain Management.Deep expertise in key Dynamics 365/AX Supply Chain functionalities, including procurement, sales orders, inventory, warehousing, transportation, and master planning.Cross-functional knowledge of at least two additional D365/AX modules, such as Manufacturing, Finance, Project Costing, or Service Management.Strong problem-solving skills, with experience in solution enhancement and continuous improvement.Experience gathering business requirements and conducting gap analysis to recommend solutions.Ability to work closely with ERP vendors to set configuration approaches and customisation guidelines.Experience with functional documentation and designing solutions within the D365 platform.A Bachelor's degree in Information Technology or a related field, or equivalent experience.Preferred but not essential:Experience with EDI integration in D365 FSCM/F&O.Understanding of agile development methodologies.Knowledge of Power Platform (PowerApps, Power BI, Power Automate).Previous experience working with geographically diverse teams.Current D365 certifications.Understanding of MS Dynamics Life Cycle Services and DevOps.About usAt GWA, we're not just a company—we're a supportive community committed to making everyday water experiences extraordinary. Our dedication to water sustainability, customer-first values, and community engagement creates a ripple effect of positive impact, ensuring that our consumers not only enjoy our products, but also contribute to saving millions of litres of water each year.When you join us, you'll discover a welcoming workplace where safety, collaboration, and inclusivity are the cornerstones of our culture. Every contribution matters, and we provide a supportive environment where you can thrive, learn, and grow, recognising and celebrating performance in diverse and meaningful ways.We celebrate the unique perspectives and talents that everyone brings with them and foster a culture of care where you feel valued and empowered to succeed. Our cultural pillars—We are One Team, We are Customer Focused, and We Care for Each Other—are more than just words; they're our way of life.What can you expect from us?Join us on our journey from Good to Great, where you'll collaborate with inspiring colleagues, engage with iconic brands, and contribute to a business with a legacy of strong growth. Take the first step towards an exciting career and become part of a team that's dedicated to delivering exceptional customer experiences and making a real difference in the world. We value passion, potential, and a willingness to learn.Aside from a supportive and collaborative culture where you’ll be set up for success and know that you’re making a real difference from day one, we’ll offer you:Hybrid working optionsFree onsite parking (Prestons and Derrimut)Competitive remuneration and bonus structuresAn immersive onboarding program to set you up for successOpportunities to learn and grow through our Learning & Development programs‘Great Rewards’ program - exclusive access to discounts and cashback rewards at your favourite stores‘Bathrooms & More’ program - great discounts on a wide range of our productsVolunteer and Community Service LeaveOption to purchase additional annual leaveOpportunity to take advantage of novated leasing optionsHealth & Wellbeing Services with 24/7 in app access to medical advice, safety support and mental healthcare for you and your immediate family members.Medibank Health Insurance - discounts on corporate coverReady to apply?Great! Just click the apply button to build your career with us!Please note: You must be a citizen, permanent resident or hold all the relevant employment visas and other approvals for the location and duration of this position to apply for this role.GWA Group does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.We welcome and encourage applications from people of Aboriginal and Torres Strait Islander descent.Please note that we are not accepting applications from agencies at this time.
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