To be successful in this role, you will have: The ability to tailor your responses to clients from a mix of cultural, linguistic and socio-economic backgrounds and have sound communication skills; Attention to detail, computer and time management skills; A genuine desire to help students complete their academic journey; The ability to work with complex rules and policies and communicate these clearly; The temperament to work both directly supervised and more independently under general directions. About the Group The Student Experience Division is responsible for all aspects of the student experience at UNE to ensure quality of provision from enrolment to graduation. Through institutional collaboration, the Division supports the University's strategy, ensuring all UNE students and UNE graduates have an experience that supports and enables their academic success and future life course progress. Student Services meets the needs of students, members of the UNE community, and external agencies by managing the links, information, and infrastructure that enables students to progress to graduation. It is responsible for a broad range of services including Enrolment, International Student Services, Progression, Alumni Relations and Scholarships, and Student Connect. Closing Date: Midnight, 10 November 2024 Reference No: 224178 For further information about this position, please see the Position Statement below. #J-18808-Ljbffr