About the Role:
We are seeking a Network and Telecommunications Administrator to join council's IT team and provide hands-on support for our network infrastructure and telecommunications systems. This is a varied and dynamic role where you will play a key part in maintaining, troubleshooting, and improving network performance across multiple council sites.
You'll work with cutting-edge technologies, including Dell Core Switches, Aruba edge switches, Ruckus WiFi, SonicWALL firewalls, and MS Teams Telephony, providing support for both daily operations and exciting new projects. If you have a passion for networking, telecommunications, and technology projects, this is the perfect opportunity to grow your career.
Key Responsibilities:
* Break/Fix Support: Troubleshoot and resolve issues with network equipment, including Dell Core Switches, Aruba Edge Switches, Ruckus WiFi, SonicWALL firewalls, and various routers
* Telecommunications Support: Provide support for MS Teams Telephony and mobile services, ensuring seamless communication across the organisation
* Audio/Visual Systems: Assist with the management and support of Teams Rooms and other AV equipment
* WiFi Rollout: Support the rollout of new WiFi infrastructure using Aruba technology to improve connectivity and performance across council sites
* LAN Switch Refresh: Assist with the refresh and upgrade of LAN switches, including deployment and configuration of Aruba technology
* WAN Strategy Planning: Contribute to the planning and execution of the WAN strategy to enhance network resilience and facilitate the migration of applications to the cloud
* Travel to Sites: Provide on-site support at various council locations as required (departmental car provided)
What We're Looking For:
* Associate Diploma in IT or equivalent in network/security architecture
* Extensive experience in cloud, IoT, and SCADA networks
* Expertise in designing and implementing security policies for IP Telephony, LAN, WAN, VPN, and mobile devices
* Skilled in network performance monitoring and optimisation
* Proven ability to analyse and resolve complex issues
* Strong interpersonal skills with the ability to engage at all levels
* Highly organised with the ability to manage priorities and document critical events
* Security Standards: Knowledge of network security standards and risk management
* Driver's Licence: Current C-class driver's licence for site travel
Hit APPLY today or call Samantha Khosid on 1300 800 301 / 02 6680 9018 to have a discussion.