About Us
At The Good Guys we‘re driven by our purpose to help families live better for less. Part of Australia’s largest and fastest growing electrical and appliance retailer, we have over 3,500 employees across our nationwide network of more than 100 stores and a support office based in Southbank, Melbourne.
Since 1952 we’ve been delighting customers and ‘doing good’, and today we build on that heritage while always focused on fulfilling our goal to be Australia’s strongest growing total home solutions electrical retailer.
Benefits
1. Generous employee discounts available across JB Hi-Fi and The Good Guys
2. Opportunity to grow and develop in a large retail environment
3. Paid parental leave
We can offer you a role where you'll be challenged every day to make a difference in a dynamic and fast-paced environment. We can offer a competitive package, great employee discounts, and special offers across JB Hi-Fi and The Good Guys, paid parental leave, novated leasing, and we’ll also match every dollar you donate in our Doing Good workplace giving program.
The Role
Coordinate and supervise a designated area or functions within the store, in support of driving sales to meet budgets, create a positive customer experience and profitable sales growth.
Key Responsibilities
4. Deliver consistent, exceptional customer service
5. Delivery quality, profitable sales according to an established budget
6. Work collaboratively as part of a team to answer any queries
7. Ensure all visual merchandise is presented to a quality standard
8. Monitor and assist with the web orders that come through to store, this includes picking, packing and organizing delivery in a timely manner
9. Ensure all sales activities meet compliance and legislative requirements, with emphasis on Consumer Law and Safety