Workplace Services Solution Engineer
Division: Boral Constr Mat Limited
Department: OVERHEAD CMC
Work type: Permanent - full time
Location: Sydney
Your next opportunity
An opportunity exists for a Workplace Services Solution Engineer to join Boral’s broader IT Team. Reporting to the IT Operations Lead, the Solution Engineer will deliver and support the digital solutions that enable Boral, with a mandate to provide excellent systems experiences for Borals customers, operations and employees alike. Solution Engineers own the entire delivery value chain and contribute effectively to analysis, design, development, testing, deployment and operations support.
Your day will involve:
1. Learn and master Boral systems and business processes in order to create fit for purpose and cost effective solutions that solve customer needs across IT infrastructure at Boral including desktops, laptops, software, user authentication etc
2. Understand the Boral architecture and design principles and develop solutions that respect these principles
3. Understand the Boral business operations and proactively suggest features and changes that could be incorporated into products and systems to enhance user experience and internal productivity
4. Undertake production deployment and service transition activities
5. Provide operations support, utilising proactive tools and techniques to anticipate and then rapidly address issues as they arise.
What are we looking for?
6. Demonstrated relevant experience in a customer facing similar role with the ability to communicate technical concepts and specifications clearly and efficiently.
7. Demonstrated ability to deliver on a range of technical tasks such as analysis, design, development, testing, operations.
8. Expert level understanding in the implementation, configuration and support of Microsoft Intune / Autopilot (MDM and Software Packaging) and Azure EntraId with experience with troubleshooting packaging and deployment issues.
9. Good level of understanding and experience in the implementation, configuration and support of Microsoft SCCM and Adaptiva.
10. Experience with troubleshooting of build failures of EntraId joined machines.
11. Experience with Windows 11, Windows 11 customizations and SOE.
12. Good level of understanding and experience in the administration of Microsoft Active Directory.
What’s on offer?
13. Attractive salary package reflective of your skills and experience
14. Genuine career growth opportunities within Boral
15. Ongoing mentoring and guidance from industry leaders and subject matter experts
16. Broaden your horizons through exposure to our integrated operations
17. Modern offices and workstations, close to public transport options and with free on-site parking
18. Work for a values-based business that shares goals and celebrates individual and team success
19. Work for an Equal Opportunity Employer – At Boral, we understand that diversity brings many benefits, and we are increasingly encouraging greater diversity within our workplaces
20. We are Australian-owned and operated
21. Opportunity to purchase additional leave
22. Generous paid parental leave entitlements.