Join to apply for the Accident and Emergency Receptionist role at Ramsay Health Care .
Permanent part-time opportunity is now available for a flexible, highly organised and enthusiastic medical receptionist to join our friendly Accident & Emergency Administrative team.
Pindara Private Hospital, Benowa About The Role Your duties will include (but are not limited to):
Working a permanent part-time contract, on a 24/7 rotating roster, primarily early mornings, evenings, weekends & afterhours (examples of current shift times are 0500-1300, 1300-2100, 1700-0100 and 2100-0500). Welcoming and guiding visitors, handling email inquiries and a busy switchboard. Efficiently checking-in (new and/or existing) patients and managing ambulance arrivals, updating patient details. Proficiently handling cash and EFTPOS transactions and providing informed financial consent information. Processing patient billing and liaising with third parties such as Medicare, DVA and Workcover. Verifying private health fund coverage and generating self-funding quotes. Coordinating with a large and friendly clinical staff team to ensure a smooth patient experience. Precise data entry using multiple computer systems to ensure patient information is updated accurately. Scanning patient documentation. Adapting and being flexible to assist other areas of the business as needed, including attending the Front Reception and Emergency Reception, or addressing Patient Services inquiries. After hours requirements: to provide administration support for both the Emergency Department and other hospital departments between hours 2000-0700: Answering a busy switchboard, including internal emergency calls, and transferring to the relevant department. Processing direct admissions for Maternity patients in computer system. Managing bed transfers/discharges in computer software as requested by the ward. Collating figures and preparing a daily summary to management. What You'll Bring Ability to work a 24/7 rotating roster: primarily early mornings, evenings, and afterhours. Certificate in Medical Terminology desirable. Previous experience with hospital mainframe systems and strong computer literacy including proficient keyboard and MS Office. Previous experience as a medical receptionist. Adept at navigating multiple computer systems in a fast-paced setting. Meticulous attention to detail, with the ability to work independently. Skilful at completing tasks within designated timeframes. Remuneration: On offer is an hourly rate ranging from $32.44 - $34.61 + superannuation based on experience level and qualifications, exclusive of penalties or allowances.About Us Pindara Private Hospital is an acute medical/surgical and maternity hospital serving the northern end of the Gold Coast. We have been a leading healthcare provider for this community for more than 50 years, the Hospital is operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 70 Australian sites employing over 34,000 people.
What's in it for you? Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression. Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7. Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more. Requirements Must provide a National Police Check conducted within the previous 12 months. According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases. To Apply All applications must be lodged online. Applications made by recruitment agencies will not be considered.
For enquiries, please contact Cindy Petropoulos on
Applications close: Tuesday 8th April 2025.
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at
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