Apparent Communications
Senior Account Manager
Redfern
Full-time
Job description
Allow us to introduce ourselves
We’re Apparent, a full-service, independent agency made up of 140 thinkers, creators and solution-makers doing what we do best. One thing you should know about us: we’ve got an entrepreneurial spirit, and we know the work worth doing doesn’t fit into neat, tidy boxes. And neither should you, for that matter. Our warehouse space in Redfern is here for you to gather, make stuff you’re proud of and grow your strengths (even if they have nothing to do with your job description).
We punch well above our weight, with some of the biggest clients in the world on our roster, from tech giants like Google and VMware, to local icons like Tourism Australia and Cricket Australia. Our approach? We call it the red thread. In other words, it’s the thing that connects everything we do, from the customer, through to the client and brand. On any given day you can expect to cross paths with someone in strategy, brand, creative, content production, social media, UX/UI, technology and media planning and buying. Oh and dogs, too. You’ll definitely cross paths with adorable dogs.
A few things you’ll like about working here:
1. A flexible and hybrid working policy
2. Generous parental leave and summer days off
3. Heaps of growth and training opportunities
4. 24/7 access to our employee assistance program for you and your family
The role
The role is Traffic Manager, an integral part of the workflow through the agency. It’s a fast paced ever changing working environment and you’ll need to love solving problems. You will be responsible for making things happen, everything from the traffic and studio management to triaging new requests across the team. We have a traffic team of 3, soon to be 4, this is a newly created role.
Responsibilities:
5. Assist with the scheduling and resourcing of digital, UX/UI and creative projects agency wide
6. Develop positive and collaborative relationships with internal teams, including client service, creative, and production.
7. Assist with all aspects of end to end project management – keeping things on track
8. Coordinate project reviews and meetings when required
9. Provide regular communication and status reports to Head of Traffic
Skills
You will need:
10. 3-4 years experience as a Traffic Manager or Program Coordinator from a digital agency or production house background
11. Solid organisational skills with an ability to manage multiple tasks at once
12. Outstanding attention to detail, loads of initiative and motivation to keep projects on track
13. To demonstrate solid problem-solving skills and lateral thinking.
14. Ability to navigate challenges and find innovative solutions
15. Work effectively in a team environment with a comprehensive understanding of creative, technical and production project phases
16. A positive attitude with a solutions focused approach, happy to pivot and be flexible as projects progress and priorities change
17. To be a friendly and approachable person who has the ability to remain calm under pressure
18. Experience with scheduling tools is essential, ideally Workbook, but open to others.