Company Description OUTsurance is a world-class, fast growing short-term & life insurer based in Centurion. You always get something OUT, in that we are vibrant, successful and values orientated with an awesome dynamic culture that aligns its business with its core values of Awesome service, Passionate, Honest, Human, Dynamic and Recognition. A position has recently become available for a Multi-Skilled Assessor
Job Description
A vacancy has become available for a Multi Skilled Assessor within the North-West Province. As the OUTsurance Claims Assessor (Multi-skilled) you will be responsible for assessing, validating and finalising personal lines and business claims.
Minimum Requirements.
Applicant should reside in the North-West Province
Experience:
Investigation/Assessing experience, especially in a short-term insurance industry
Client service experience.
Applicant must be able to speak and understand Tswana & Afrikaans.
Responsibilities:
Validate all incidents and claims
Meeting with clients, witnesses, SAPS and all other law enforcement officials, towing operators etc.
Finalise all reports and administration (reports, scanning, photographs etc.)
Liaise with service providers
Make the decision, all administration and telephonic queries arising around that.
Handling and resolving all queries and problems from service provider and clients.
Conduct all the above to the required performance and quality standards that are in place.
Be able to draft reports when the need arises.
Qualifications
Matric is essential.
Any qualification in Investigations and/or Law will be an added advantage.
Valid Driver's licence
FAIS Accreditation or a FAIS recognized qualification will be highly beneficial.
Additional Information
Skills and Competencies:
Excellent interpersonal and communication skills (verbal and written)
Computer literacy is essential, must be able to work on Excel & Outlook.
Investigative know-how is essential
Conflict handling
Self-disciplined and self-motivated (must be able to work independently)
Problem solving/initiative
Negotiating
Stress tolerance
Tenacity and resilience
Be an analytical thinker with an investigative instinct
Customer service oriented
Deadline and results oriented (Quick Turnaround Time)
Attention to detail
Takes ownership and responsibility
Adaptability
Additional Information:
An ideal candidate will be able to align their personal work values to the OUTsurance values of Awesome Service, Passionate, Honest, Human, Dynamic and Recognition.
Enthusiastic in dealing with people in a stressful, deadline orientated environment is essential. Must be willing to travel locally when required and have valid driver's license