Company OverviewGreetings from EIL Global,We are EIL Global, a company providing IT services in the Asia Pacific and EMEA across various technologies such as desktops, servers, networks, and data centre technologies. We are headquartered in Adelaide, Australia, and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for partners/engineers for onsite support services in and around to assist our clients.Job OverviewThe role of Desktop/Network/End User Support is based on call ticket-based projects on a casual basis. This position involves providing dispatch/adhoc, backfill projects, and the scope of work varies from client to client.Qualifications and SkillsExperience in handling desktop/network issuesCapable of installing and upgrading Operating SystemsInstall patchesSoftware and Hardware Break FixWell-versed network engineer (Good to have CCNA or above certification)Basics of WifiBasics of networks, LAN, WAN, Switch, and Router ConfigurationInstall and administer MS OfficeProficiency in Business English with the local languageStandard Tools Engineers Need to Carry While Going to SiteFully charged laptop with Win8 or 10 operating system and admin rightsCisco Console cable (DB9 – Rj45 or USB RJ45). Ensure drivers are properly installed if using a USB converterThe laptop should have the following programs/software installed:PuttyTeam ViewerTFTP serverScrew Driver SetInternet data CardTECH MUST HAVE CONSOLE CABLE AND LAPTOP AND HAVE ABILITY TO CONSOLE INTO CISCO ROUTER AND USE WEBEXIf you are interested, please mention the following info and attach your updated resume to visalakshi.s@eilglobal.com:Mention your Total Years Of Experience:Mention your Years of Experience in Network?Mention your Years of Experience in Desktop?Mention your Present Location:Mention your Preferred Location:Citizenship:Visa Status:Visa Validity (If applicable):Mention your Current Salary Package:Notice Period:WhatsApp number (if any):Skype ID:Email Id:Are you currently working full-time (Yes/No)?If you are already working, would you be able to support us on working days during business hours (yes/no)?Are you a Vendor or Individual?Please share the expected rates below:Currency: AUDPer hour:Half day:Full day:Looking forward to hearing from you soon.Thanks & Regards,HR Team
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