Our team at NAB is seeking a Customer Advisor to join our South West region Banking & Financial Services Retail/Consumer team. This is a part-time role that offers the perfect balance between work and life, with working hours from Monday to Friday 9:00am- 1.00pm.
About the Role
As a Customer Advisor, you will be the face of NAB to the community, working closely with our customers to help them with their banking needs and deliver exceptional customer service in an environment that is challenging and fast-paced.
Key Responsibilities:
* Act as the first point of contact for customers when they visit our retail branch, whether it's to open an account, inquire about our products, or manage their finances.
* Help customers find solutions to their financial needs through our products, services, and advice.
* Focus on protecting our customers from scams and online phishing.
Every day is different in our NAB branches, and as well as providing great customer service, you will have the opportunity to gain leadership skills, develop your career path within NAB, and work in a diverse and supportive team environment.
What We're Looking For
We are looking for someone with a passion for delivering an amazing experience to customers and an unwavering commitment to quality. You should have an ability to work collaboratively as a team, resilience, self-motivation, and energy to create our signature customer experience.
About NAB
At NAB, we believe in empowering our people to make a positive difference for customers and communities. We offer a diverse and inclusive workplace where everyone feels valued and appreciated for being their authentic selves. Our employees receive tailored onboarding and training programs to ensure they are set up for success, as well as a multitude of benefits including an attractive base salary and fantastic career-growth opportunities.