ICT Level 2 Technician Level Two Helpdesk Role Work for an Established and High-Performing Agribusiness Company Varied Work with an Internal Customer Focus Why join the business: Our client, a thriving and leading agricultural organisation, is seeking an experienced IT Support Officer to join their regionally based IT team.You will be working for a large scale, modern and well-equipped company who pride themselves on quality food production.About the role: Working within a team of professionals, your role will include: Responding to helpdesk requests from internal customers; Serving as a first point of contact for and representing the IT Department; Providing IT support through remote access, via the phone, through email and in person, travelling to sites as needed; Advising on everyday application and software issues and processes, for systems such as Windows, Microsoft Office and SharePoint; Assisting colleagues with iOS and Android needs; Setting up and troubleshooting hardware; Assisting with systems administration, network administration, and security administration duties; Managing assets, equipment and documentation; and Performing other Level One and Level Two helpdesk tasks, as required.In return, you will work in a highly successful, structured and technically up-to-date organisation, providing you with rewarding work and development of your existing skills.This role would be ideal for an applicant with a number of years experience in a similar role, with a desire to provide timely, effective and friendly support.Experience using Windows (8 and 10), the MS Office Suite, iOS and Android is required, as is a basic understanding of networking.Experience with SharePoint will be highly regarded but is not essential.About you: Successful candidates will have a driver's licence and will adhere to company biosecurity standards (which will be explained in an interview).How to Apply?If this opportunity is of interest, please click "Apply" to submit your resume to JP Smith Recruitment & HR by the 30th of October 2024.For any enquiries, please call Jamie Smith on 07 4659 7400 quoting reference number 3844119.